
Verification Support Specialist
2 weeks ago
Passionate about the world of technology?
Are you looking for a challenging role that allows you to work with luxury brands? Our team is seeking an experienced professional to join us as a Verification Support Specialist.
Key Responsibilities:- Contact and confirm submitted leads to gauge their interest
- Forward qualified inquiries to the appropriate retailer or partner
- Accurately update and categorize leads within our system
- Work securely with customers' sensitive information while maintaining confidentiality
- Apply the latest customer happiness practices to deliver exceptional service
- Maintain working knowledge of our products and services to provide informed support
- Fluent German and English language skills, with C1 written and spoken proficiency in both languages
- Previous experience in Customer Service, Marketing, or a related field
- Proven track record of successful lead follow-up and communication
- Attention to detail and strong administrative skills
- Positive attitude and responsible behavior
- Personal laptop or computer with at least 8Gb of RAM and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
- A fixed schedule: 5 days per week, 4 PM – 12 AM CET
- The opportunity to work fully remotely from the comfort of your own home office
- An inclusive international environment where diversity is valued
- Compensation in USD
- Incentives for referring friends and colleagues
- Paid intensive training and probation
- A healthy work-life balance
- A responsive management team dedicated to your growth and long-lasting cooperation
- A supportive green environment for self-development and professional growth
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in our Candidate Privacy Notice.
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