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Online Community Manager

1 week ago


Pasig, National Capital Region, Philippines ALPAS Consultancy Full time
Role Overview:

This position is responsible for building and managing a brand's social media presence, monitoring engagement, and sustaining online community interactions. The ideal candidate will be skilled at answering comments, providing directions, and managing issues and conflicts arising in community conversations.

Main Objectives:
  • Building and maintaining a strong social media presence
  • Monitoring and evaluating online community engagement
  • Resolving conflicts and managing issues within online communities
  • Providing recommendations based on insights gained through data-gathering