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Online Store Specialist

1 month ago

Pasig, National Capital Region, Philippines Tangent Solutions, Inc. Full time
Job Description

Responsible for daily store operations, including product setup, inventory management, pricing, and content updates.

Ensures smooth store functioning, timely order fulfillment, and excellent customer support.

Involves promoting the store, driving sales, coordinating with suppliers, and generating reports while meeting quality objectives.

Product collection and setup, visual merchandising, pricing, page management, content updates, sales destinations, and featured shops based on inventory needs and marketing priorities.

Supports day-to-day store updates. Responsible for posting and displaying of the products, making sure that all links are working.

Ensures that the online store continuously runs smoothly, always respond to emails/chats as well as answer phone messages from both customers and suppliers in 24 hours or less.

Responsible for warehouse accuracy, timely order fulfillment, product shipments, and providing receipts.

Responsible for creating the schedule for the cut-off of the order filling and payment for the day to ensure the buyer receives the products in a timely manner.

Responsible for keeping a database of the inventory. Always know what products need to be replenished or changed.

Coordinates with a logistics company as well as the suppliers and manufacturers of the products they provide.

In charge of the promotion of the store and responsible for the sales as well. Always think of ways to attract more customers or work with a Digital Marketing Professional to promote the store.

Ensures generation and timely submission of departmental reports and other relevant reports.

Exerts best effort that the Quality Objectives are met; implements and/or carries out quality improvement activities and functions as Online Store Manager as may be formally and officially defined by the immediate superior or by the executive management.

Requirements

Graduate of academic course/s in the area of ABM or STEM.

Must be experienced in eCommerce/account management; experience utilizing digital and eCommerce platforms.

Skilled in Computer and SEO.

Keen on minute details, flexible, systematic, and results-oriented.

Excellent written and verbal communication skills.

Ability to work well under pressure and with minimal supervision.

With experience in the set-up and selling in Lazada and/or Shopee and other online selling platforms.

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