Service Assurance Manager Position

Job SummaryWe are seeking a highly skilled Care Manager – Service Assurance to lead and oversee all aspects of our customer service operations. This role requires a hands-on leader with BPO experience, call center expertise, and strong managerial skills to drive service excellence and operational efficiency.Key Responsibilities

About the PositionThe Audit and Assurance Expert position at weSource Management Consultancy Firm offers a unique opportunity to apply your expertise in a dynamic and challenging environment.This role involves working in a hybrid setup, balancing onsite and remote work arrangements, with occasional requirement for extended hours during peak periods.Key...

Position OverviewLhoopa is seeking a skilled Senior Quality Assurance Tester to join our team. As a key member of our quality assurance team, you will be responsible for managing quality assurance processes and providing system support for our enterprise platforms.Main ResponsibilitiesOversee the management of an in-house ticketing system to ensure issues...

ShareJob DescriptionEmployee Recognition and RewardsPerformance BonusDescriptionThe Quality Assurance Specialist in a lending company plays a vital role in ensuring the accuracy, efficiency, and compliance of all lending processes and operations. The primary responsibility is to monitor and evaluate the quality of services provided to clients, ensuring that...

HawodTech Solutions is seeking an experienced Automation QA Engineer to lead our testing team in developing and maintaining high-quality software products.About the Job:This is a key position that requires a deep understanding of software quality assurance principles and practices.The successful candidate will be responsible for leading our testing team in...

At Full Potential Solutions, we're seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of calls handled by our call center agents. This is an excellent opportunity for individuals who possess exceptional communication skills, attention to detail, and...

About the RoleThis is a management-level position responsible for ensuring call quality from start to finish and proactively seeking ways to improve internal processes and sales results program-wide.Key Responsibilities\Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling.Responsible for coaching and...

About the RoleThe Risk Assurance Supervisor plays a crucial part in our company's financial statement and audit of internal controls. This position involves understanding our service delivery model, comprehending how workflow is managed within our workflow management tool, and participating in all phases of audits.We're looking for someone with proficiency...

We are looking for a Quality Assurance Engineer to join our team at Stealth Monitoring. As a Quality Assurance Engineer, you will play a crucial role in ensuring the quality of our services by assessing the performance of the Escalation Management Group.About Stealth MonitoringAt Stealth Monitoring, we provide remote live real-time video surveillance...

WeSource Management Consultancy Firm is looking for a seasoned Risk Assurance Manager to lead our team in risk governance and compliance. As a key member of our organization, you will play a crucial role in identifying and mitigating risks that could impact our clients and their businesses.In this role, you will be responsible for taking ownership of a...

Job SummaryGetz Pharma Philippines is seeking a highly experienced Quality Assurance Director to lead our quality assurance team. The successful candidate will be responsible for ensuring the effective implementation of our quality management system, ensuring compliance with regulatory requirements, and identifying opportunities for process improvements.The...

Key ResponsibilitiesThe Risk Assurance Supervisor will oversee the implementation of risk assurance strategies, ensure compliance with regulations, and manage workflows within our AC Manila's workflow management tool. This involves participating in all phases of financial statement and audit of internal controls, identifying areas for improvement, and...

• Monitor and evaluate customer interactions (calls, chats, emails) to ensure compliance with company policies and service quality standards.• Develop and implement quality assurance guidelines to improve customer service performance.• Identify areas of improvement and provide constructive feedback to customer service representatives.• Work closely...

About JWay Group, Inc.We are dedicated to delivering innovative and high-quality business solutions to our clients. Our team fosters a culture of collaboration, continuous improvement, and client satisfaction.Position Overview:As a Quality Assurance Engineer at our client's company, you will play a crucial role in maintaining the high quality and performance...

About UsAireSpring is a family-owned and operated business founded in 2001. We are a leading provider of Managed Connectivity, Cloud Communications, and Managed Security.Our company has delivered over 20 years of outstanding service to our rapidly growing base of national and global customers while growing organically and remaining debt-free.We have built a...

Job Description:We are seeking a highly skilled Quality Assurance Specialist to join our team at PH Global Jet Express Inc. Call Center. In this role, you will be responsible for ensuring that customer interactions meet the highest standards of quality and compliance.Your key responsibilities will include:Monitoring and evaluating customer interactions...

Quality Assurance Specialist - ApprenticePosted: 5 days agoPay: CompetitiveLocation: Pasig/National Capital RegionEmployment Type: Full-TimeJob DescriptionReq#: 1674Stealth Monitoring is looking for talented individuals like you Be the next Quality Assurance Specialist - Apprentice. Stealth's Quality Assurance Specialist (QAS) is responsible for...

Job SummaryWe are seeking a skilled Quality Assurance Specialist to join our team at Med-Metrix, LLC. The successful candidate will be responsible for supporting quality auditing, analysis, reporting, and the development of plans that lead to positive outcomes.Main Responsibilities:Ensure project-related quality processes are followed by denials analysts and...

Lhoopa Pasig, National Capital Region, PhilippinesSenior Quality Assurance TesterWe are seeking a highly motivated Senior QA and System Support Engineer to manage quality assurance processes and provide system support for our enterprise platforms. This role involves monitoring an in-house ticketing system, coordinating with other departments, and ensuring a...

Job Description:At ADDFORCE Human Resource Solutions INC, we are seeking a highly skilled and experienced Senior Quality Assurance Specialist to join our team. The ideal candidate will have a strong background in quality assurance, with a focus on ensuring the highest standards of quality in our products and services.Key Responsibilities:• Develop and...