Sales Engineer Business Analyst Position

5 days ago


Manila, National Capital Region, Philippines Lone Wolf Technologies Inc. Full time

Lone Wolf Technologies Inc. Job Description

We are seeking a highly skilled professional to join our Sales Engineering team as a Sales Engineer Business Analyst. In this role, you will play a critical part in delivering exceptional product demonstrations and client experiences by managing demo site data, coordinating schedules, and maintaining an online knowledge base.

Responsibilities and Expectations

  1. Manage Demo Sites: Ensure demo sites are up-to-date with realistic, simulated brokerage data and are fully functional at all times.
  2. Schedule and Coordinate: Coordinate Sales Engineering team schedules and demo availability, optimize demo scheduling to maximize efficiency, and manage internal calendars.
  3. Knowledge Base Maintenance: Keep the Sales Engineering knowledge base updated with new product information, demo methodologies, and troubleshooting guides.
  4. Bug Tracking and Communication: Identify, submit, and track bugs affecting demos, communicate issues and resolutions to both the Product team and Sales Engineers.
  5. Sales Engineering Support: Provide administrative and operational support to the Sales Engineering team, including creating materials for demos and managing schedules.
  6. Process Improvement: Suggest improvements to the demo preparation workflow and assist with special projects as needed.

Requirements

  • Bachelor's degree in Business, Real Estate, or a related field (or equivalent experience).
  • Ability to interpret and analyze data to drive insights and inform business decisions.
  • Proficiency with Salesforce, Microsoft Office, and other CRM systems.
  • Excellent verbal and written communication skills, with an ability to craft clear and concise high-level tickets.
  • Strong organizational skills, with the ability to manage multiple tasks and deadlines.
  • Experience in a customer success, client services, or administrative role within a SaaS or technology environment.


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