
Clinical Outreach Campaign Manager
1 day ago
Seeking a skilled professional to manage clinical outreach campaigns, build targeting frameworks, and optimize email sequences.
Job DescriptionWe're looking for a seasoned systems-minded operator to own and run our site outreach campaigns. You'll identify the right doctors, build precision-targeted lead lists, and run outreach end-to-end. This role involves designing and executing doctor outreach campaigns for clinical trial site activation, researching and filtering doctors using various tools, and building targeting frameworks using CPT, ICD-10, and claims logic.
As a key member of our team, you'll also be responsible for QA'ing all lists before launch, ensuring quality, specialty match, and targeting precision. Additionally, you'll create SOPs and research playbooks to standardize repeatable outreach, write and iterate outreach emails that drive replies, and manage outreach coordinators to assign work, check quality, and coach improvement.
Key Responsibilities:
- Design and execute doctor outreach campaigns for clinical trial site activation
- Research and filter doctors using tools like ChatGPT, Google, NPI Registry, Definitive, etc.
- Build targeting frameworks using CPT, ICD-10, and claims logic
- QA all lists before launch — ensure quality, specialty match, and targeting precision
- Create SOPs and research playbooks to standardize repeatable outreach
- Write and iterate outreach emails (with ChatGPT or original writing) that drive replies
- Manage outreach coordinator(s) — assign work, check quality, and coach improvement
- Run email sequences in Mixmax or similar tools
- Triage replies and hand off to the PM or Medical Director for NDA and qualification
- Track outreach performance in Airtable or CRM
- Continuously improve the system — spot issues, propose fixes, and implement improvements
To succeed in this role, you'll need:
- Experience running high-context outreach campaigns in healthcare, clinical research, or healthtech
- Understanding of how doctors actually work — how specialties function, how referrals happen, how the U.S. system delivers care
- Able to reverse-engineer who's seeing the right patients, and how to filter them
- Systems-driven with ability to build playbooks, workflows, and logic trees
- Capable of managing junior staff (coordinators, VAs, SDRs) and getting the best out of them
- Excellent at written communication and able to write persuasive outreach copy
- Comfortable in Airtable, ChatGPT, Mixmax, and using Google Sheets or lightweight CRMs
- Able to spot failure patterns early and fix them before they escalate
As a valued member of our team, you'll enjoy:
- 13th Month Pay
- Service Incentive Leave
- Vacation/Sick Leave
- SSS Contributions
- PhilHealth Contributions
- Pag-IBIG Fund Contributions
- Maternity Leave (for qualified female employees)
- Paternity Leave (for qualified male employees)
- HMO (Principal - Day)
In the first 60–90 days, we expect you to have achieved:
- Built and launched 3+ clean campaigns without founder input
- No more errors like wrong specialties or zero-reply campaigns
- Lists are 95%+ accurate and quality-controlled before any email goes out
- Study Startup Manager is delivering under your guidance and not escalating minor issues
- Built SOPs that others can follow and started optimizing response rates
- The CEO is out of the weeds and focused on strategy — because you own execution
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