Digital Player Engagement Specialist

3 days ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeCrmManager Full time $21,600 - $27,600

Our project is a next-generation gaming platform designed to deliver exciting, engaging, and compliant experiences.

Key Details

  • Location: Remote
  • Employment Type: Full-Time
  • Time zone: GMT+4 time zone

We are looking for a motivated CRM Manager with 2–3 years of hands-on experience in the Casino, Sportsbook, or Sweepstakes industry. You will play a key role in shaping player engagement through strategic retention campaigns, personalized communications, and loyalty initiatives.

Main Responsibilities
  • Develop and execute pre-launch and post-launch CRM strategies to drive player engagement and reduce churn.
  • Define key retention KPIs and build tailored plans across player segments.
  • Create structured campaign roadmaps for product launch and growth phases.
Campaign Management
  • Plan, launch, and optimize CRM campaigns via email, push notifications, SMS, and in-game messages.
  • Implement loyalty programs, reactivation efforts, and seasonal promotions.
  • Collaborate with creative and marketing teams to deliver compelling campaign assets.
Data & Insights
  • Analyze player behavior and campaign results to improve performance.
  • Use insights to personalize messaging and offers across lifecycle stages.
  • Monitor and report on key metrics such as LTV, retention, engagement, and churn.
  • Work closely with product, marketing, analytics, and support teams to ensure CRM efforts are aligned with business goals.
  • Contribute feedback on user experience and product features from a retention standpoint.
Requirements
  • 2–3 years in a CRM, user retention, or marketing role within the Casino / Sportsbook / Sweepstakes space.
  • Proven ability to plan and execute lifecycle campaigns that increase player engagement and retention.
Benefits
  • Fully remote work & flexible hours.
  • Opportunities for professional growth.
  • Work with a passionate team shaping iGaming's future.

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