Highly Organized Systems Monitor
1 week ago
**Company Overview:**
Sagan is an exclusive membership community connecting top executives, founders, and CEOs with international talent. We bridge the gap between global professionals and US-based businesses, offering a world of career possibilities.
Job Summary:
We seek a highly organized Systems Monitor to oversee server and network alerts in line with service level agreements. The ideal candidate should have experience in system monitoring, strong organizational skills, and the ability to document alert triage activities thoroughly.
Responsibilities:
- Monitor, triage, and respond to server and network alerts according to SLAs.
- Collaborate with internal teams to manage system events, backups, and disk space issues.
- Ensure all alerts are properly documented and escalated as required.
- Analyze alert patterns and provide recommendations for proactive measures.
- Maintain accurate logs of all alert triage activities and resolutions within the alert tickets.
Requirements:
- Proficiency in Microsoft Windows Server OS and Microsoft Office Suite.
- Experience with network and server monitoring.
- Strong organizational and communication skills.
- Attention to detail in maintaining accurate logs and documentation.
Benefits:
- This is a remote position with a competitive salary range of $4,000 - $5,000 USD.
- Work schedule: Monday - Friday, 8:00 AM to 5:00 PM (CST).
Nice-to-Haves:
- Experience with HaloPSA, Datto & Acronis Backup Systems, Auvik Network Monitoring, Powershell, Microsoft Azure, Microsoft Intune, Cisco Meraki, or Sophos.
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