Debt Recovery Specialist

3 weeks ago


Manila, National Capital Region, Philippines Your Go to Recruiter Full time
Job Title: Collection Clerk

We are seeking a highly skilled and experienced Collection Clerk to join our team at Your Go to Recruiter. As a key member of our debt recovery team, you will be responsible for collaborating with other departments to develop and enact debt recovery strategies.

Key Responsibilities:
  • Collaborate with other departments to develop and enact debt recovery strategies that adhere to the FDCPA.
  • Enact debt recovery plans that are tailored to individual cases and ensure maximum debt recovery.
  • Communicate with debtors by telephone to negotiate debt recovery and prevent recurring delinquency.
  • Negotiate settlements to recover a maximum percentage of outstanding debt.
  • Maintain accurate and up-to-date records of all documents, payment plans, and amounts paid.
  • Research publicly available resources to track down defaulters and locate assets.
  • Send statements of delinquency to the Credit Bureau and initiate legal proceedings if debt recovery fails.
  • Purge records where debts have been satisfied.
Requirements:
  • Graduate of any 4-year Business course.
  • Debt collection certification or training in a similar role is preferred.
  • A minimum of 2 years experience in a sales or customer service role.
  • Previous experience in debt collection will be advantageous.
  • Proficiency in debt collection software, such as Collect and ezyCollect.
  • Advanced knowledge of the FDCPA.
  • Extensive experience in developing and enacting debt recovery strategies.
  • Exceptional ability to negotiate debt recovery with debtors.
  • Ability to perform debt collection in collaboration with other stakeholders.
  • Excellent recordkeeping and interpersonal skills.


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