Healthcare Bilingual Representative

1 day ago


Pasig, National Capital Region, Philippines Med-Metrix Full time
About This Role

We are seeking a skilled Healthcare Bilingual Representative to join our dynamic team. As a key member, you will be responsible for handling patient inquiries, resolving issues, and ensuring seamless communication.

Key Responsibilities
  • Provide accurate and timely information to patients regarding their accounts, benefits, and services.
  • Analyze and resolve complex issues on patient accounts, leveraging your understanding of healthcare reimbursement methodologies.
  • Possess working knowledge of fundamental concepts in healthcare revenue cycle management, including coding systems and claims processing.
  • Maintain patient confidentiality and adhere to HIPAA standards when handling sensitive information.
What We Offer
  • A comprehensive training program to equip you with the necessary skills and knowledge.
  • A collaborative and supportive work environment that fosters growth and development.
  • Competitive compensation and benefits package, including paid time off and opportunities for professional advancement.


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