Customer Experience Specialist

1 day ago


Cainta, Calabarzon, Philippines beBeeService Full time ₱600,000 - ₱1,000,000
Job Overview

This is an exciting opportunity to contribute to a range of customer service initiatives for diverse clients. As a Remote Customer Service Representative, you will play a vital role in assisting customers with their enquiries and providing exceptional service.

MCI is a leading Business Process Outsourcing company that specializes in delivering tailored solutions to meet the unique needs of our clients. We have established ourselves as a trusted partner in the industry by focusing on innovation and excellence.

In this role, you will be part of a high-impact project team supporting some of the world's most iconic brands. You will have the opportunity to develop your skills and expertise while creating memorable customer experiences.

To succeed in this position, you will require:

  • Strong proficiency in English, both written and spoken
  • Prior experience working in a call center environment
  • Residence within 80km of our office

You will also need:

  • A high-speed internet connection
  • An appropriate, quiet work environment
  • High language proficiency in English
  • Work-from-home experience

To be considered for this position, please complete a full application on our careers page, including screening questions and a brief pre-employment test.



  • Cainta, Calabarzon, Philippines beBeeExperience Full time ₱18,000 - ₱23,000

    Customer Experience SpecialistThe role of the Customer Experience Specialist involves delivering impactful training sessions, fostering collaboration among team members, and assessing the effectiveness of training materials.Key Responsibilities:Deliver comprehensive training sessions and provide constructive feedback to trainees.Work collaboratively with...


  • Cainta, Calabarzon, Philippines beBeeCustomer Full time ₱150,000 - ₱250,000

    Job Title: Customer Experience SpecialistWe are seeking a skilled and enthusiastic individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for delivering exceptional customer service, ensuring that all interactions meet the highest standards of quality and professionalism.About the Job:Promptly process and...


  • Cainta, Calabarzon, Philippines beBeeSupport Full time ₱3,000,000 - ₱4,000,000

    Remote Customer Support SpecialistWe are seeking a skilled and empathetic Remote Customer Support Specialist to provide exceptional customer experiences via chat, email, or phone.Job ResponsibilitiesRespond to customers in a professional and friendly mannerHandle inquiries related to product information, order tracking, returns, and account concernsUtilize...


  • Cainta, Calabarzon, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000

    Job OpportunityWe're seeking an enthusiastic individual to join our team as a Remote Customer Experience Specialist.As a key member of our customer service team, you'll play a vital role in delivering exceptional service to our clients. You'll be responsible for handling inbound and outbound calls professionally and efficiently, resolving customer issues on...


  • Cainta, Calabarzon, Philippines beBeeCustomerExperience Full time ₱500,000 - ₱1,000,000

    Customer Experience Champion Job DescriptionThe Customer Experience Champion is a key role within our organization, responsible for delivering exceptional customer interactions. Their primary focus is to gather information from customers and provide continued support and success after implementing the Employment Hero HR product.Key Responsibilities:Respond...


  • Cainta, Calabarzon, Philippines beBeeCustomerSupport Full time ₱450,000 - ₱750,000

    Customer Support RepresentativeWe're seeking an individual who is passionate about delivering exceptional customer experiences. As a Customer Support Representative, you will be the primary point of contact for our customers, providing timely and accurate assistance via various communication channels.This role requires a strong understanding of customer...


  • Cainta, Calabarzon, Philippines beBeeCustomer Full time ₱48,900 - ₱74,100

    Provide exceptional customer service and ensure client satisfaction as a key member of our support team.Key Responsibilities:Respond to customer inquiries in a timely and professional manner.Clarify customer needs, determine the cause of issues, select and explain the best solution, and follow up to ensure issues are resolved.Maintain compliance with...


  • Cainta, Calabarzon, Philippines beBeeCustomerSupport Full time $18,000 - $24,000

    About the Role:We are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our Customer Success and Account Management teams, you will play a pivotal role in delivering exceptional customer experiences.You will be responsible for providing expert guidance to users on our software, facilitating seamless onboarding...


  • Cainta, Calabarzon, Philippines beBeeCustomerCare Full time ₱400,000 - ₱800,000

    Job Opportunity: Customer Care SpecialistThe RoleThis is a dynamic opportunity for an experienced customer service professional to join our fast-paced team. As a Customer Care Specialist, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and resolved in a timely manner.Responding to and resolving customer...


  • Cainta, Calabarzon, Philippines beBeeRetention Full time ₱7,000,000 - ₱9,500,000

    Customer Success RoleJob OverviewThe primary focus of this Customer Success role is to ensure the effective utilization and adoption of our platform by clients, thereby fostering long-term relationships and driving growth. As a key member of our team, you will be responsible for delivering exceptional customer experiences through proactive engagement,...