
Administrative Operations Professional
2 days ago
We're seeking a highly organized, proactive admin professional to support our expanding divisions—painting and construction. You'll manage communications, streamline systems, handle scheduling, invoicing, and compliance, and work closely with leadership to drive efficiency and growth.
Key Responsibilities- Manage and triage multiple email inboxes for both painting and construction divisions
- Handle all client communications and inquiries within 24-hour response timeframes, maintaining proactive communication throughout project lifecycles
- Generate quotes and invoices using job management software, ensuring accurate job costing and timely billing
- Schedule jobs and coordinate resources to optimize crew efficiency and minimize travel time between sites
- Manage accounts receivable processes, including persistent follow-up on outstanding invoices to reduce aging by 30%
- Upload and match supplier invoices to correct jobs within the system for accurate job profitability tracking
- Coordinate with project managers on project administration and resource allocation
- Organize and maintain all job documentation, compliance records, and WHS requirements
- Support transition from paper-based safety documentation to digital systems
- Create and maintain Standard Operating Procedures (SOPs) for all business processes
- Strong experience with construction or trades industry operations
- Proficiency with job management software
- Excellent written and verbal communication skills for client-facing interactions
- Experience with invoicing, accounts receivable, and basic financial administration
- Strong organizational skills and attention to detail for compliance documentation
- Understanding of Australian construction industry practices and compliance requirements
- Comfortable with technology adoption and process documentation
- Email management and multi-channel communication coordination experience
- Permanent work-from-home arrangement
- HMO Coverage for eligible locations
- Immediate hiring
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