Strategic Process Enabler

3 days ago

Baguio City, Cordillera, Philippines beBeeOperations Full time $80,000 - $100,000
Job Title

Delivery Operations Specialist: We are seeking an experienced Delivery Operations Specialist to join our team. This role is responsible for supporting the design, implementation, and continuous improvement of operational tools, processes, and reports that enable consistent and scalable delivery operations within the Customer Success department.

This includes identifying operational bottlenecks and inefficiencies within the Delivery team and contributing to the development of standardized solutions with cross-functional stakeholders. The ideal candidate will have a strong analytical and problem-solving skillset, with hands-on experience in Excel (VBA a plus) and comfort working with data tools.

As a Delivery Operations Specialist, you will work closely with stakeholders across Delivery, Customer Support, Business Development, Product, and Finance to gather requirements, troubleshoot issues, and ensure process alignment and data integrity. You will also conduct data analysis and contribute to reporting and insights that support operational decision-making and performance visibility.

Requirements
  • A bachelor's degree in business, operations, data analytics, economics, engineering, or a related field.
  • 3-5 years of experience in operations, business analysis, or a similar role, ideally in a SaaS, consulting, or service-oriented environment.
  • Excellent organizational and planning abilities, with great attention to detail.
  • Strong communication and stakeholder management skills, with experience working cross-functionally.
  • Self-motivated, proactive, and adaptable, able to manage multiple priorities in a dynamic environment.
Benefits
  • Fully remote work setup.
  • Competitive salary.
  • Inclusive work environment and well-being program.
  • Clear induction program and mentoring buddy to help you succeed.
  • Private health insurance allowance.
  • Unlimited time off.

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