Technical Support Professional
2 weeks ago
As a sales and technical support specialist, you are responsible for delivering exceptional customer service and resolving technical issues. You will be the primary point of contact for customers, handling their inquiries, addressing problems, and providing tailored solutions that meet their needs.
Sales Strengths- A confident, friendly communicator with professional communication skills
- A deep interest in technology and ability to explain it simply
- A customer-centric approach - you know what makes a great experience
- Able to guide customers to solutions that suit their requirements
- A logical thinker with expertise in troubleshooting
- Able to break down complex tech concepts into clear language
- Patient, empathetic, and skilled at de-escalating frustration
- A proactive mindset - you take initiative without needing direction
- Experience using Zoho One, Jira, Trello, or Confluence
- Knowledge of smart home technology (WiFi, CCTV, intercoms, access control, etc.)
- A quiet workspace, reliable internet, and your own computer
You will be part of a supportive work environment, enjoy leading benefits, and have opportunities to achieve your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to advance your career quickly.
Terms and conditions apply
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