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Labor Law Compliance Officer

1 week ago

Manila, National Capital Region, Philippines WNS Global Services, Inc. Full time

Job Title: Employee Relations Manager

Job Summary: We are seeking a highly experienced Employee Relations Manager to join our team in Quezon City. The ideal candidate will have a strong background in human resources, with expertise in case management, compliance, and performance actions.

Key Responsibilities:

  • Develop and implement effective employee relations strategies.
  • Manage employee conflicts and grievances.
  • Provide training and guidance on HR policies and procedures.
  • Ensure compliance with Philippine Labor Laws.

Requirements:

  • Bachelor's/College Degree in Human Resource Management, Psychology or equivalent.
  • At least 8 - 10 years of work experience as an Employee Relations Manager in the BPO industry.
  • Strong experience in HR (Case Management, Compliance & Legal Matters, Performance & Disciplinary Actions).
  • Familiarity with HR Analytics, Reports, Attrition Analysis, and computing metrics.