
Senior Healthcare Operations Specialist
2 days ago
Job Title: Virtual Medical Manager
Job Description:The role of a virtual medical manager involves overseeing and leading a team of virtual assistants to ensure their performance aligns with client expectations.
Key Responsibilities:- Manage day-to-day operations, planning, and problem-solving for teams of medical professionals and clients to meet set targets.
- Partner with clients to create task lists that enhance productivity and profitability of their businesses and client-virtual assistant pairs.
- Collaborate with clients to grow their businesses using global medical services as a virtual medical manager.
- Oversee relationships between medical clients and virtual assistants.
- Mitigate client concerns, anticipate growth, identify patterns, handle situations, and negotiate high-level escalations.
- Preferred degree in a medical or healthcare-related field.
- At least three years of experience in healthcare/medical management/remote management, including operational processes.
- High proficiency in English (written and oral).
- Ability to perform under pressure and work with high-level professionals in a team environment.
- Self-starter, motivated, focused, organized, and growth-oriented.
- Training and development experience (preferred but not required).
- Ability to think outside the box and understand requirements to create solutions.
- Efficient with MS Office applications and Google Suite.
- Open to working night shifts.
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