Senior Healthcare Operations Specialist

2 days ago


Pulong Santa Cruz, Calabarzon, Philippines beBeeMedicalManager Full time $16,800

Job Title: Virtual Medical Manager

Job Description:

The role of a virtual medical manager involves overseeing and leading a team of virtual assistants to ensure their performance aligns with client expectations.

Key Responsibilities:
  • Manage day-to-day operations, planning, and problem-solving for teams of medical professionals and clients to meet set targets.
  • Partner with clients to create task lists that enhance productivity and profitability of their businesses and client-virtual assistant pairs.
  • Collaborate with clients to grow their businesses using global medical services as a virtual medical manager.
  • Oversee relationships between medical clients and virtual assistants.
  • Mitigate client concerns, anticipate growth, identify patterns, handle situations, and negotiate high-level escalations.
Requirements:
  • Preferred degree in a medical or healthcare-related field.
  • At least three years of experience in healthcare/medical management/remote management, including operational processes.
  • High proficiency in English (written and oral).
  • Ability to perform under pressure and work with high-level professionals in a team environment.
  • Self-starter, motivated, focused, organized, and growth-oriented.
  • Training and development experience (preferred but not required).
  • Ability to think outside the box and understand requirements to create solutions.
  • Efficient with MS Office applications and Google Suite.
  • Open to working night shifts.


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