Technical Support Specialist

2 days ago


Makati City, National Capital Region, Philippines Sytemantech Inc Full time
Job Summary:

As the Team Leader Desktop Support Engineer at Systemantech Inc, you will be responsible for driving the end-user tech experience. You will wear multiple hats, from troubleshooting complex technical issues to coaching and mentoring your team to excel. With your leadership and expertise, you will ensure our desktops, laptops, and network run smoothly, keeping our users productive and happy.

Key Responsibilities:
  • Lead and motivate a team of desktop support engineers to deliver exceptional technical support
  • Develop and implement effective troubleshooting strategies to resolve complex technical issues
  • Coach and mentor team members to improve their technical skills and knowledge
  • Collaborate with other teams to ensure seamless integration and support
  • Stay up-to-date with the latest technologies and trends to drive innovation and improvement
Requirements:
  • At least 2 years of experience in a desktop support leadership role
  • Proven track record of success in leading and motivating teams
  • Strong technical skills, including expertise in Windows, macOS, and other relevant operating systems
  • Excellent problem-solving and analytical skills
  • Exceptional communication and interpersonal skills
  • Ability to prioritize and manage multiple tasks effectively in a fast-paced environment
What We Offer:
  • Competitive salary of Php25,000.00 per month
  • Health insurance
  • 8 hour shift
  • Shift system
  • Supplemental Pay: 13th month salary, Overtime pay


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