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Order-to-Cash Operations Specialist

1 month ago

Manila, National Capital Region, Philippines Procter & Gamble Full time

Job Title: Order-to-Cash Operations Specialist

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About Us:

We are a global consumer goods company with a portfolio of trusted brands. We serve consumers around the world and operate in approximately 70 countries worldwide.

Job Summary:

This role will play a crucial part in facilitating business transactions within the end-to-end Order to Cash (O2C) process, specifically focusing on Order Management, Transportation Operations, and Accounts Receivables.

Main Responsibilities:

  • Order Processing: Ensure timely and right-first-time order processing by reviewing and validating customer orders.
  • Transportation Operations: Collaborate with logistics teams to handle transportation operations, ensuring efficient delivery of goods.
  • Accounts Receivables: Handle customer receivables collections, maintaining accurate records and following up on outstanding payments.
  • Compliance Validation: Conduct freight external compliance validation to ensure adherence to regulatory standards and company policies.
  • Cross-Functional Collaboration: Work closely with finance, sales, and customer service teams to streamline operations and improve customer satisfaction.
  • Reporting & Analysis: Generate and analyze reports on order processing, transportation, and collections to identify trends and areas for improvement.
  • Language Support: Provide translation and interpretation support as needed, facilitating effective communication with partners in Thai.

Key Qualifications:

  • Education: Bachelor's degree in any field.
  • Language Proficiency: Written and oral fluency in Thai.
  • Experience:
    • Previous experience in finance, operations, customer service, or language translation work is a plus.
    • Familiarity with the Order to Cash process is desirable but not mandatory.
  • Skills:
    • Strong analytical and problem-solving skills.
    • Excellent communication and interpersonal abilities.
    • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and relevant business software.
    • Ability to work independently and as part of a team in a fast-paced environment.

Salary Range:

$60,000 - $80,000 per year, depending on qualifications and experience.

Benefits:

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Location:

Manila Net Park Office.