Key Performance Staff

1 week ago


Mandaluyong City, National Capital Region, Philippines Gainstrong Careers Full time
About Gainstrong Careers

We are a leading company that values innovation and customer satisfaction.

Job Title: Key Performance StaffSalary:

$60,000 - $80,000 per annum, depending on experience.

Job Description:

Duties and Responsibilities:

  • Gather and consolidate market data collected by area controllers from all 3S branches.
  • Maintain an organized database of market information to ensure accuracy and accessibility.
  • Analyze market trends, customer preferences, and service performance metrics to identify areas for improvement.
  • Prepare reports summarizing findings and insights for management review.
  • Develop actionable recommendations and proposals to improve service operations based on data analysis and system monitoring.
  • Fulfill company IMS policy requirements, including Zero accident Company & personal time, 100% working & driving compliance with required PPE, health, environment, HIRAC, Service Warranty Procedures & Guidelines.
  • Attend phone calls/inquiries specifically for customers & dealers concerns.
  • Support service tasks, including:
    • Attending phone calls/inquiries specifically for customers & dealers concerns.
    • Calling Dealers regarding their market data and system status.
    • Manpower monitoring.
  • Perform other tasks assigned by the Immediate Superior as needed.
Required Skills and Qualifications:

Key Requirements:

  • Possess excellent analytical and problem-solving skills.
  • Demonstrate strong communication and interpersonal skills.
  • Show ability to work in a fast-paced environment and meet deadlines.
Benefits:

We Offer:

  • A competitive salary package.
  • Ongoing training and professional development opportunities.
  • A collaborative and dynamic work environment.
Others:

This role is ideal for those who enjoy working in a challenging and rewarding environment.



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