Rent Account Manager

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeCustomerService Full time ₱7,800 - ₱8,000
Job Overview

The Rent Collector role is a critical position in the Real Estate Industry, requiring effective communication and organizational skills to manage rent payments.

This involves timely payment reminders, ensuring that tenants adhere to their contractual obligations.

As a key member of our team, you will be responsible for maintaining accurate records of all rent payments, payment plans, and communication logs in our property management system.

Key Responsibilities
  • Initiate and follow up on rent payment reminders to ensure timely payments.
  • Engage with tenants via phone, email, or messaging platforms to discuss payment issues and establish payment plans.
  • Maintain detailed records of all interactions, correspondence, and lease agreements.
  • Collaborate with tenants to resolve disputes or questions related to their rent payments or leases.
  • Provide regular updates to management regarding outstanding payments, collection efforts, and tenant interactions.
Requirements
  • Previous experience in rent collection, property management, or a related field is preferred.
  • Strong communication and negotiation skills with a focus on customer service are essential.
  • Detailed and organized, with the ability to manage multiple accounts effectively.
  • Proficiency in property management software or databases is a plus.

This role requires professionalism, empathy, and knowledge of rental laws and regulations in the applicable market.

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