Home Security Customer Support Specialist
1 day ago
Join our team as a Customer Service Representative and be part of a dynamic organization that prioritizes customer satisfaction and exceptional service.
Key Responsibilities:- Respond to customer inquiries regarding their home security systems with professionalism and courtesy.
- Provide timely and effective support via phone calls, emails, and other communication channels.
- Collaborate with technical teams to resolve complex issues and ensure seamless customer experiences.
- High School Diploma or equivalent required
- At least 6 months of experience in BPO
- Excellent verbal and written communication skills
- Ability to work on-site and adapt to changing priorities
- Flexibility to learn new skills and take on additional responsibilities
- Competitive salary and incentives package
- Ongoing training and development opportunities
- HMO coverage and access to company-provided benefits
- Paid time off and holidays
- Seniority level: Entry-level
- Employment type: Full-time
- Job function: Customer Service
- Industry: Human Resources Services
We are committed to creating a positive and supportive work environment where employees can thrive and grow.
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