Telecom Network Operations Engineer

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeNetwork Full time ₱1,800,000 - ₱3,000,000
Job Title

A network engineer position available in a project-based setup.

About the Role

This role involves monitoring networks and systems, handling incident tickets, coordinating with field engineers, and ensuring smooth operations for global clients. The selected candidate will join our NOC-as-a-Service team, supporting major clients such as Meta and Vodafone.

The role offers strong growth potential and comprehensive training, making it an excellent opportunity for entry-level professionals to gain hands-on experience in telecom and ISP operations.

Responsibilities
  • Monitor systems, networks, and tools to ensure operational stability.
  • Track and log work progress in ticketing systems (Splunk, MS Teams, Salesforce).
  • Respond to alerts and incident tickets in a timely manner.
  • Dispatch field engineers or technicians as needed and coordinate job activities.
  • Facilitate parts or equipment dispatch when required.
  • Communicate clearly with internal teams, field engineers, and customers.
  • Document troubleshooting steps, job updates, and resolutions accurately.
  • Provide high-quality customer support with strong professionalism.
Requirements
  • Background in FTTx, GPON, or ISP operations preferred.
  • Experience in network monitoring, technical support, or call center operations a plus.
  • Strong written and verbal communication skills.
  • Ability to work independently and escalate when needed.
  • Comfortable working night shift hours (UK time)
What We Offer
  • One-week onboarding and hands-on training provided.
  • Initial 1:1 support with a field engineer, scaling up to multiple project responsibilities.
  • Ongoing guidance and collaboration with experienced engineers.
Why Choose Us?
  • Fast-growing NOC-as-a-Service team in heavy growth mode.
  • Hands-on exposure to global telecom and ISP operations.
  • Competitive project-based compensation.

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