Senior Account Manager

24 hours ago

Pulong Santa Cruz, Calabarzon, Philippines beBeeMarketing Full time ₱3,600,000 - ₱6,100,000
Account Manager Role

This position is ideal for an organized and detail-oriented professional who can oversee key customer accounts on a platform. As an Account Manager/Order Fulfillment Manager, you will be responsible for reviewing incoming orders, coordinating fulfillment with vendors, and ensuring smooth execution from start to finish.

You will own day-to-day account operations while collaborating closely with internal teams to resolve issues and deliver excellent service. This role requires strong communication skills, high organization, and the ability to work autonomously in a fast-paced remote setting.

The ideal candidate will have at least 1+ year of experience in branded merchandise or promotional product workflows, as well as B2B account management experience. A working knowledge of Adobe Photoshop and/or Illustrator is also a bonus.

Key Responsibilities:
  • Vendor-side account management
  • Manage high-value client accounts
  • Review, edit, and process orders placed on the platform
  • Route orders to appropriate vendors and oversee fulfillment workflows
  • Communicate with clients via email/Slack as needed
  • Handle escalations (e.g., delays, product issues) with internal support
  • Maintain accuracy across order details and documentation
  • Ensure timely execution of all project milestones
  • Contribute to continuous process improvement
Requirements:
  • 2–4 years experience in account/project/order management for Promotional Products/Branded Merchandise
  • Must have at least 1+ year of experience in branded merchandise or promotional product workflows
  • B2B account management
  • Strong communication skills in English (written & verbal)
  • Highly organized with sharp attention to detail
  • Comfortable working autonomously in a fast-paced remote setting
  • Prior experience in merchandise, supply chain, or production strongly preferred
  • Proficient in basic platforms/tools (Google Workspace, Slack, etc.)
Benefits:
  • Generous PTO: 10 days PTO per year, plus public holidays and sick leave
  • Direct Mentorship: Grow through guidance from international industry experts
  • Learning & Development: Ongoing access to resources for professional growth
  • Global Networking: Work and connect with professionals around the world
  • Work-Life Balance: Balanced schedules that support a healthy work-life balance

As a member of this team, you will have the opportunity to work with top-notch clients and contribute to their success. If you are a motivated and organized professional looking for a challenging role, apply today

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