
Medical Records Retrieval Expert
1 day ago
This is a crucial position in the medical records retrieval process, requiring meticulous attention to detail, effective communication skills, and ability to manage multiple tasks efficiently.
">Key Responsibilities:">- Identify all relevant providers associated with a client's treatment and ensure accurate addition of these providers to the request in the admin app.">
- Locate billing providers and related entities using tools such as Chartswap, prior requests, and direct provider calls.">
- Prepare accurate base forms and generate complete submission packets, ensuring cover letters, affidavits, and provider-specific requirements are correct.">
- Conduct thorough QA reviews of each ROI packet and maintain high documentation accuracy in both internal and client-facing notes.">
- Proven experience requesting medical records from providers on behalf of law firms, with demonstrated ability to meet turnaround time and throughput targets.">
- Strong written and verbal communication skills for handling escalations and client coordination.">
- Proficiency with Adobe and PDF editing/combining tools.">
- Ability to work efficiently in a fast-paced environment, managing multiple requests simultaneously, and ensuring timely completion within client service level agreements.">
- Flexibility and willingness to adapt to changing priorities and workflows.">
- Flexible remote work arrangement allowing for work-from-anywhere flexibility.">
- Generous paid time off policy.">
- Direct mentorship from experienced professionals in the field.">
- Access to learning resources to enhance legal and client service skills.">
- Opportunity to join a growing global network of professionals.">
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