Medical Records Retrieval Expert

1 day ago


Province of Palawan, Mimaropa, Philippines beBeeMedical Full time $55,000 - $75,000
Medical Intake Specialist Role Overview">

This is a crucial position in the medical records retrieval process, requiring meticulous attention to detail, effective communication skills, and ability to manage multiple tasks efficiently.

">Key Responsibilities:">
  • Identify all relevant providers associated with a client's treatment and ensure accurate addition of these providers to the request in the admin app.">
  • Locate billing providers and related entities using tools such as Chartswap, prior requests, and direct provider calls.">
  • Prepare accurate base forms and generate complete submission packets, ensuring cover letters, affidavits, and provider-specific requirements are correct.">
  • Conduct thorough QA reviews of each ROI packet and maintain high documentation accuracy in both internal and client-facing notes.">
">Requirements:">
  • Proven experience requesting medical records from providers on behalf of law firms, with demonstrated ability to meet turnaround time and throughput targets.">
  • Strong written and verbal communication skills for handling escalations and client coordination.">
  • Proficiency with Adobe and PDF editing/combining tools.">
  • Ability to work efficiently in a fast-paced environment, managing multiple requests simultaneously, and ensuring timely completion within client service level agreements.">
  • Flexibility and willingness to adapt to changing priorities and workflows.">
">Benefits:">
  • Flexible remote work arrangement allowing for work-from-anywhere flexibility.">
  • Generous paid time off policy.">
  • Direct mentorship from experienced professionals in the field.">
  • Access to learning resources to enhance legal and client service skills.">
  • Opportunity to join a growing global network of professionals.">


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