Remote Medical Administrator

2 hours ago


Province of Palawan, Mimaropa, Philippines beBeeHealthcare Full time ₱1,000,000 - ₱1,200,000
Medical Virtual Assistant Job Description

We are seeking a dedicated and highly organized medical virtual assistant to provide exceptional administrative support to healthcare professionals in a remote setting.

Key Responsibilities:

  • Utilize your familiarity with electronic medical record (EMR) systems to manage patient records efficiently and accurately.
  • Update and maintain EMR systems with new patient information, medical history, and treatment plans.
  • Provide exceptional customer service by promptly and professionally responding to patient inquiries via phone, email, or chat.
  • Explain our services to new patients, ensuring they have a clear understanding of how our systems work and what to expect.
  • Assist healthcare professionals in scheduling appointments, managing calendars, and coordinating follow-up care.
  • Collaborate with medical billing teams to ensure accurate coding and billing information.
  • Maintain strict patient confidentiality and adhere to HIPAA regulations in handling sensitive medical information.

Requirements:

  • Previous experience as a medical virtual assistant or in a similar role is preferred.
  • Proficient in using EMR systems, with a strong understanding of medical terminology and documentation.
  • Excellent communication skills, both verbal and written, with the ability to explain complex medical concepts to patients in a clear and concise manner.
  • Strong organizational skills and attention to detail, ensuring accurate record-keeping and data entry.
  • Demonstrated ability to multitask and prioritize responsibilities in a fast-paced environment.

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