Key Account Manager
2 days ago
We are seeking a proactive and detail-oriented professional to manage key operational tasks as a Key Account Manager.
- Order Management: Enter purchase orders, maintain accurate records on spreadsheets, and adhere to specified formats.
- Shipping Coordination: Communicate with the warehouse to ship orders and update spreadsheets accordingly.
- Digital Access Support: Send eBook access to customers using designated software.
- Billing: Process invoices after order shipment following specified formats.
- Payment Tracking: Monitor payments and follow up with customers for unpaid invoices.
- Bookkeeping: Track expenses and income in QuickBooks.
- Customer Support: Respond to customer emails and inquiries related to orders promptly.
- Data Management: Conduct data harvesting and maintain organized records.
- Proficiency in QuickBooks and spreadsheet management.
- Strong attention to detail and ability to meet deadlines.
- Excellent communication and customer service skills.
- Experience in order processing, billing, and data management is a plus.
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