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Data Collections Specialist

2 weeks ago

Manila, National Capital Region, Philippines Willis Towers Watson Full time

Willis Towers Watson is seeking a skilled Data Collections Specialist to support the global collections team. This role will be instrumental in driving overall results, improving cash collection and reserve targets, and enhancing key performance indicators.

The ideal candidate will have strong analytical skills and be proficient in MS Excel. They will work closely with the team to analyze account balances, develop collections strategies, and implement workflows to achieve daily targets.

Key responsibilities will include:

  1. Analyzing past due AR accounts to meet monthly cash collection and reserve targets.
  2. Developing and implementing collections strategies to drive daily targets.
  3. Utilizing collections tools and workflows to perform tasks and activities.
  4. Organizing work to meet Service Level Agreement objectives and managing assigned tasks.
  5. Escalating business issues to management and resolving non-routine matters.

A successful Data Collections Specialist will possess strong communication skills, be able to work well under pressure, and prioritize tasks effectively. They will also be adaptable and able to juggle multiple priorities.