Business Implementation Professional

3 days ago

Quezon City, National Capital Region, Philippines beBeeImplementation Full time ₱750,000 - ₱1,000,000

Job Overview

As a key member of our implementation team, you will play a pivotal role in the success of our business. Your primary responsibility will be to lead new client onboarding for mid/large-sized clients during their first 60 to 90 days.

Key Responsibilities
  • Develop and maintain an effective implementation program for small to medium clients, including project timelines, stakeholder engagement, key deliverables, and technical requirements.
  • Oversee the entire implementation process for assigned accounts, ensuring seamless execution and comprehensive training of software to drive client adoption.
  • Establish clear expectations with clients and internal stakeholders, actively communicating with account executives and customer success managers regarding client progress.
  • Assist with high-priority requests or issue escalations as needed, contributing to cross-functional groups to establish enhancements to communications, tools, and products.
Requirements
  • Minimum three years of experience in customer-facing implementation roles, particularly managing larger, more complex customer implementations.
  • Payroll expertise: Experience with US payroll, either in an implementation capacity or in managing payroll in-house.
  • Basic spreadsheet/database skills and the ability to quickly learn new technologies.

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