Customer Service Professional

2 days ago

General Santos, Soccsksargen, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

Are you looking for a dynamic career opportunity that leverages your exceptional communication skills and customer service experience? We're seeking highly motivated Customer Service Professionals to join our team.

About the Role

In this role, you'll be responsible for providing top-notch support to our clients through various channels. You'll handle inquiries, resolve issues efficiently, and work collaboratively with cross-functional teams to drive business outcomes.

Key Responsibilities
  • Respond to customer inquiries in a timely and professional manner.
  • Utilize strong problem-solving skills to resolve complex customer issues.
  • Collaborate with internal stakeholders to achieve business objectives.
  • Stay up-to-date with product knowledge and industry trends.
  • Meet or exceed performance metrics and quality standards.
Requirements
  • 1+ year of customer-facing experience in a call center or similar environment.
  • Demonstrated proficiency in English language and excellent communication skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Benefits

We offer a comprehensive benefits package, including:

  • HMO coverage plus dependent coverage.
  • Rice allowance.
  • Clothing allowance.
  • Laundry allowance.
  • Meal allowance.
What We Offer

We are committed to fostering a positive and inclusive work environment where our employees can thrive. Join our team and take advantage of opportunities for growth, learning, and development.

This is a full-time position, requiring consistent attendance and adherence to scheduling requirements.

Other Information

This job operates in a professional office environment. It is largely sedentary and may require long periods of sitting while using a computer and headset. The employee may occasionally move about the office to accomplish tasks.

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