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Call Center Agent

1 week ago

Cebu City, Central Visayas, Philippines MD-TORCH Solutions Full time
Job Summary

We are seeking highly motivated and results-driven individuals to join our call center team as Phone Support Specialists. In this role, you will be responsible for providing top-notch customer service, resolving issues, and exceeding performance targets.

Responsibilities
  • Provide accurate information and solutions to customers via phone.
  • Handle inquiries, complaints, and support requests professionally.
  • Document call details and follow up on unresolved issues.
  • Maintain high levels of customer satisfaction.