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Call Center Professional

1 week ago

Angeles City, Central Luzon, Philippines Call Center International Full time

At Call Center International, we are seeking a skilled Telephone Support Agent to join our team. As a Telephone Support Agent, you will be responsible for providing exceptional customer service to our clients over the phone.

Responsibilities
  • Taking and processing customer orders and inquiries
  • Handling customer complaints and concerns in a professional and courteous manner
  • Providing product information and assistance to customers
  • Upselling and cross-selling products to customers

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Previous customer service experience required; experience in the call center industry preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A comprehensive training program to ensure your success as a Telephone Support Agent
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment