AI Development Support Specialist

19 hours ago

General Santos, Soccsksargen, Philippines beBeeDevelopment Full time ₱900,000 - ₱1,200,000
About the Role

We are seeking a highly skilled AI Development Support Specialist to join our team. As an AI Development Support Specialist, you will play a crucial role in providing technical support to users building full-stack applications using React frontend and Python/FastAPI backend.

This is an excellent opportunity for someone with strong problem-solving skills and a passion for AI development to grow in a modern AI-first product environment.

Responsibilities

  • Investigate and troubleshoot user-reported issues related to the AI agentic development platform.

  • Provide technical support to users building full-stack apps (React frontend + Python/FastAPI backend).

  • Reproduce bugs, analyze stack traces, and identify possible root causes.

  • Research and understand technical problems encountered by non-technical users.

  • Communicate solutions clearly to both technical and non-technical users.

  • Collaborate with engineering and product teams to relay feedback and improve the user experience.

Requirements

  • 1+ year of experience with React.js in a modern JavaScript/TypeScript development environment.

  • Strong problem-solving and debugging skills.

  • Good communication skills; English level B2 or higher.

  • Ability to work night shifts and occasional holidays (on rotation).

  • Willingness to visit office in emergency situations (very rare).

  • Comfortable using tools like Git, terminal, browser dev tools, etc.

What We Offer

  • Competitive compensation package.

  • Long-term opportunity in a fast-growing tech company.

  • A friendly, professional team environment.

  • Paid PTO.

  • Remote work setup (with very rare emergency office visits).

  • Opportunities to work on cutting-edge AI development tools.

This role is ideal for someone early in their career who is eager to learn and grow in a dynamic AI development environment.

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