Technical Infrastructure Specialist

1 day ago

Las Piñas, National Capital Region, Philippines beBeeOperational Full time $90,000 - $120,000

This is a hands-on technical operations role with executive support responsibilities.

As a Technical Operations Support, you will design and run the operational backbone of our organization, automate away inefficiency, and own tasks from request to verified outcome.

You'll partner closely with engineering and leadership, using AI tools and modern ops software to keep work organized, observable, and moving.

Traditional assistant work (including phone calls) is part of the job, but the core value is systems, automation, and relentless follow-through.

Key Responsibilities:
  • Drive tasks to completion, ensuring clear documentation and follow-up actions.
  • Handle inbound and outbound calls to stakeholders, ensuring clear communication, logging outcomes, and escalating as needed to meet service level agreements.
  • Anticipate issues and create buffers, reminders, and contingency plans to keep tasks on track.
  • Develop a system for receipts, ensuring accurate categorization and reconciliation.
  • Design low-code automations using tools like Notion, Airtable, Slack, and Zapier to streamline tasks.

Requirements:

  • No minimum years of experience required, but should have a technical background or equivalent fluency working with engineers.
  • Demonstrated experience building automations and operational systems.
  • Comfortable and professional on the phone; persistent and courteous follow-up style.
  • Obsessive attention to detail and reliability; zero tolerance for dropped threads.
  • Strong written communication; crisp, concise updates and documentation.

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