Technical Solutions Coordinator
2 weeks ago
Are you looking for a dynamic and rewarding career opportunity?
Job Title:We are seeking an experienced Technical Client Success Manager to join our team.
Responsibilities:- Lead client onboarding and identify key goals and pain points.
- Transform client input into detailed project briefs for internal teams.
- Serve as the primary point of contact for assigned clients.
- Create clear task briefs and track deliverables in a timely manner.
- Maintain seamless communication and expectations between clients and internal teams.
- Review developer output to ensure alignment with client expectations.
- Gain exposure to workflows utilizing tools like ChatGPT, Zapier, Make.com, and APIs.
- Foster trust and rapport with clients through open communication.
- Identify additional ways to support clients through automation and systemization.
- At least 2 years of experience in Client Success, Account Management, or Project Coordination.
- A background working with a technical product or service (e.g. software, SaaS, agency, CRM, martech, or similar).
- Strong written and verbal communication skills in English.
What We Offer: A collaborative and dynamic work environment, opportunities for growth and development, and a competitive compensation package.
How to Apply: If you are a motivated and results-driven individual with a passion for delivering exceptional client experiences, please submit your application.
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