HR Service Delivery Manager
3 weeks ago
Key Responsibilities:
- Oversee and manage all HR operations, including Talent Acquisition, Benefits administration, and HR operational excellence.
- Supervise, mentor, and develop a small team, fostering a supportive and high-performing team environment.
- Develop and implement HR policies and procedures to improve efficiency and effectiveness.
- Drive process improvement, automation, and analytics in HR operations.
- Manage relationships with HR service providers, ensuring that all services are delivered as per the agreed terms.
- Participate in budget development and budgetary control for HR-related expenses.
- Ensure compliance with all HR-related legal and regulatory requirements.
- Collaborate with HR and business leaders to understand their service needs and provide solutions.
- Lead HR projects and initiatives as a subject matter expert in HR service delivery.
- Develop and maintain advanced HR reports, dashboards, and metrics using analytics tools.
- Bachelors degree in Human Resources, Business Administration, or related field.
- Proven experience as an HR Service Delivery Manager or similar role.
- Experience in HR Operations including Talent Acquisition, Benefits administration, HR operational excellence, process improvement, automation, and analytics.
- Strong leadership and people management skills.
- Excellent communication and negotiation skills.
- Willing to be assigned at Northgate, Alabang, Muntinlupa City.
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