> Customer Service Representative | Real Estate Account | Night Shift | Ortigas Onsite | HMO Day 1

4 weeks ago

Philippines Taguig Eastvantage Business Solutions Inc. Full time
About the role:

We are looking for a highly organized and customer-oriented individual to join our team as aCustomer Service Representative. In this role, you will be responsible for handling customer service calls, emails, and text messages from property managers, owners, and residents regarding anything from rent/lease renewals, collections, and tenant/landlord verification. You will also be responsible for Yardi memo updates for the above and creating, assigning, and dispatching work orders.

You will be responsible for CHAC results, South data mailings for collections and lease renewals/DNR, sending lease renewals, collecting feedback, and updating them as needed, voicemail management, ACH returns, reports as they are needed including work order analytics, vehicle and resident information, score card, move-in survey, etc. You will also perform timeline items as they are assigned, assist managers with different timeline tasks, work on projects as they are assigned, open, track, and close property reminders, and post on social.

Position Requirements:

To be successful in this role:

  • Candidates should be organized and able to communicate written and verbal information to clients accurately and clearly.
  • Candidates must have a proven customer support experience or experience as a Customer Service Representative.
  • Background or knowledge of the real estate industry, transaction coordination, titles, and mortgages are preferred.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times is crucial.
  • Identifying and assessing customers' needs and providing professional customersupport, building sustainable relationships and trust with customer accounts throughopen and interactive communication, and providing accurate, valid, and completeinformation by using the right methods/tools (familiarity with CRMsystems andpractices) are essential skills for this role.
  • Handling customer complaints, providing appropriate solutions and alternatives withinthe time limits, and following up to ensure resolution is also a key responsibility.
  • Keeping records of customer interactions, transactions, comments, and complaints, knowing our products inside and out so that you can answer questions, and followingcommunication procedures, guidelines, and policies are also critical to success inthisrole.
  • Ensuring customer satisfaction and taking the extra mile to engage with customers arealso essential qualities for the Customer Service Representative.
Position requirements:

Skills:

  • Strong phone contact handling skills and active listening are required for this role. Candidates should also possess strong sales, negotiation, and communication skills.
  • Ability to work independently combined with excellent interpersonal skills, abilitytomultitask, prioritize, and manage time effectively, and a positive, enthusiastic, friendlyattitude are also essential skills for the Customer Service Representative.
  • MS Office applications familiarization is required.
  • A real estate agent's or broker's license would be an added advantage for this rolebutnot required.

  • Customer Service Representative

    1 month ago

    Philippines VCC Link, Inc. Full time

    We are currently hiring for Customer Service Representatives to be based in Shaw and Ortigas.Qualifications must have at least 6 months BPO experience handling international accounts (inbound & outbound) High School Grads are welcome to apply Amenable to work onsite and can do night shift scheduleInterested Kindly send your most updated resume to: [HIDDEN...

  • Data Architect | Night Shift | Day 1 HMO | Ortigas

    1 month ago

    Philippines Emapta Global Full time

    Choose a future that leaves an impact on the world.Embark on a journey where professional growth harmonizes with personal contentment alongside our esteemed client. This extraordinary opportunity promises a work-life equilibrium unmatched elsewhere. With reasonable working hours, our dedication to your well-being transcends the confines of the workplace,...

  • Customer Service Representative At CDO

    4 weeks ago

    Philippines, Northern Mindanao, Cagayan De Oro Customer service representative Full time

    Customer Service Representative!Location: Cagayan de Oro Centrio MallSalary Offer: 15K up to 16,850Minimum Requirements At Least High School (old curriculum)or SHS Graduate With or Without Call Center Experience Willing To Work Onsite Can Start Asap

  • Credit Officer | Day 1 HMO | Day Shift

    1 month ago

    Philippines Emapta Global Full time

    Experience the best of both worlds with this new position and embrace international exposure and broaden your horizons without leaving the country. Our client is a top-notch global provider of tools and machines for various industries. They're dedicated to giving the best products and services from the start to the finish of projects, specializing in making,...

  • Customer Service Representative CSR

    1 month ago

    Philippines, Taguig Orbit Teleservices Pasig-Ortigas Full time

    We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents.List of vacant positions: (HIRING)Customer Service RepresentativeTechnical Support RepresentativeSales/Retail RepresentativeTravel and Hotel AssociateHealthcare SpecialistFinancial Associate (PRIO)TelemarketerContent ModeratorGeneral...

  • Accounts Payable Specialist | Night Shift | Day 1 HMO

    4 weeks ago

    Philippines, Central Visayas Emapta Global Full time

    Join the Future of Healthcare: Discover Global Opportunities While Keeping That Work Life Balance!Do you crave more than just a job Are you ready to jump on a thrilling journey that promises to cherish your well-deserved work-life balance In this Accounts Payable Specialist role, you'll finally grasp that elusive work-life balance that everyone desires....

  • Customer service representative

    4 weeks ago

    Taguig, Metro Manila / NCR, Philippines Quess Corp Limited Full time

    The Customer Service Representative must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience. Key Requirements: • Open for HS/SHS graduates with atleast 6 months BPO experience • Open for College graduates even without BPO experience• With GOOD TO EXCELLENT COMMUNICATION...

  • Sales & Marketing Assistant

    2 months ago

    Philippines, Taguig Propel - Real Estate Solutions Full time

    Company DescriptionWe are a boutique real estate agency situated in BGC, Taguig City, specializing in the sale and lease of residential, commercial, and office propertiesRole DescriptionThis is a full-time role for a Sales & Marketing Assistant at Propel Real Estate Solutions. The Marketing Assistant will be responsible for conducting market research,...

  • Real Estate Consultant

    2 months ago

    Philippines RBK Property Consultants Inc. Full time

    We are currently seeking a dynamic and motivated real estate agent to join our team. The ideal candidate will have a passion for real estate and a track record of success in sales and customer service. As a real estate agent, you will be responsible for assisting clients with buying, selling, and renting properties, as well as providing expert guidance and...

  • Real Estate Manager

    5 days ago

    Taguig, National Capital Region, Philippines Lianjia Corporation Full time

    Responsible for overseeing and managing the day-to-day operations of a real estate projects, which may include residential and commercial properties. The following are the duties and responsibilities:1. Develops and maintains relationships with property owners, tenants, and vendors;2. Sets and achieves financial goals for the projects;3. Monitors and...

  • Customer Service Representative

    4 weeks ago

    Iloilo City, Philippines Geco Philippines Full time

    Job Title: Customer Service Representative Location: Iloilo City, Philippines Company: Geco Asia Philippines Job Type: Full-time Salary: Up to 35,000 PHP + Skills Premium Pay Benefits: Health Maintenance Organization (HMO) coverage for employee on day 1 plus free coverage for 3 dependents Quarterly appraisals and monthly performance incentives Up to 30 days...

  • Customer Service Representative

    3 weeks ago

    Iloilo City, Philippines Geco Philippines Full time

    Job Title: Customer Service Representative Location: Iloilo City, Philippines Company: Geco Asia Philippines Job Type: Full-time Salary: Up to 35,000 PHP + Skills Premium Pay Benefits: Health Maintenance Organization (HMO) coverage for employee on day 1 plus free coverage for 3 dependents Quarterly appraisals and monthly performance incentives Up to 30 days...

  • Financial Associate BPO- with or without experience

    4 weeks ago

    Philippines, Quezon City Orbit Teleservices Pasig-Ortigas Full time

    We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents.List of vacant positions: (HIRING)Customer Service RepresentativeTechnical Support RepresentativeSales/Retail RepresentativeTravel and Hotel AssociateHealthcare SpecialistFinancial Associate (PRIO)TelemarketerContent ModeratorGeneral...

  • Customer Service Representative

    4 weeks ago

    Philippines, Central Luzon StaffSmart Full time

    We are on a massive hiring for Customer Service Representative Role.Benefits And PerksUp to 30k Salary PackageHMOLoan and Pay in advance facilityPaid Time OfferDayshift and Nightshift AccountQualificationsMust have 4 years total of CSR experience - VOICE INTERNATIONAL ACCProven experience as a customer service representative or similar customer service...

  • Reimbursement Support Specialist | Night Shift | Day 1 HMO

    4 weeks ago

    Philippines, Central Visayas Emapta Global Full time

    Do you crave more than just a job Are you ready to jump on a thrilling journey that promises to cherish your well-deserved work-life balance In this new role, you'll finally grasp that elusive work-life balance that everyone desires. You'll have the opportunity to make your mark in a steadfast medical practice company that revolutionizes healthcare through...

  • Technical Support Representative

    2 months ago

    Philippines Nezda Technologies, Inc. Full time

    Nezda is currently accepting applications for Technical Support Representative (Product Support) position.Qualifications: At least Highschool Graduate with minimum of 1-year TSR experience, preferably Telco/VOIP account (Voice)Job Description: Basic TSR experienceSchedule: Night ShiftWork setup: Onsite/RTO (2-3x per day onsite) Location: Both Ortigas and...

  • Customer Service Representative

    1 month ago

    Philippines VCC Link, Inc. Full time

    We are currently hiring for Customer Service Representatives to be based in Cubao and Pasay.Qualifications HS/SHS Graduates, Associate Graduates, and College Graduates are welcome to apply. Open to applicants without BPO experience. Amenable to work onsite and can do shifting/night shift schedule

  • Commercial Real Estate Officer

    2 months ago

    Philippines, Taguig WHR GLOBAL CONSULTING Full time

    QualificationsCommercial property management, sales, and leasing skillsExcellent communication and customer service skillsExperience in conducting training sessionsStrong negotiation and problem-solving skillsAbility to work independently and collaborativelyBachelor's degree in Business Administration, Real Estate, or related fieldExperience in the real...

  • Customer Service Representative

    3 weeks ago

    Iloilo City, Philippines Geco Philippines Full time

    Job Title: Customer Service Representative Location: Iloilo City, Philippines Company: Geco Asia Philippines Job Type: Full-time Salary: Up to 35,000 PHP + Skills Premium Pay Benefits: Health Maintenance Organization (HMO) coverage for employee on day 1 plus free coverage for 3 dependents Quarterly appraisals and monthly performance incentives Up to 30 days...

  • Customer Service Representative

    4 weeks ago

    Iloilo City, Philippines Geco Philippines Full time

    Job Title: Customer Service Representative Location: Iloilo City, Philippines Company: Geco Asia Philippines Job Type: Full-time Salary: Up to 35,000 PHP + Skills Premium Pay Benefits: Health Maintenance Organization (HMO) coverage for employee on day 1 plus free coverage for 3 dependents Quarterly appraisals and monthly performance incentives Up to 30 days...