Duty Manager
2 weeks ago
DUTY MANAGER
Qualifications
- Work experience as a Duty Manager in a hotel or had relevant experience in the industry
- Customer service skills
- Excellent communication skills
- Basic knowledge of cash management
- Team Management skills
- Strong organizational skills
- Strong problem-solving skills
- Availability to work in shifts including weekends
- Fluent in Cebuano, Tagalog and English
Task and Responsibilities
- Oversee Front Office operations, including maintenance, cleanliness, efficiency, safety and security
- Handle and address customer and team issues
- Navigate OPERA System
- Train rank-and-file team members
- Perform Front Office tasks and responsiblities
- Work together with Asst. Front Office Manager to assess and improve processes and policies
- Schedule shifts of team members
- Uphold and enforce company policies and procedures
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