GUCCI - Team Manager (Cebu)
4 weeks ago
Key Accountabilities:
- Promote a positive and professional team environment that fosters trust, integrity and superior performance standards, leading by example.
- Working on the shop floor, you will be in constant contact with your team, supporting and coaching where needed, ensuring a consistent client experience.
- Provide support and regular feedback to Client Advisors to ensuring their development is ongoing and their motivation and sense of belonging is high.
- Conduct regular and monthly performance conversations, discussing results and developing action plans.
- Participate in attracting, recruiting and onboarding a high performing team.
- Manage the employee lifecycle of the client advisor both online through Workday and local platforms and offline through paper forms and documents.
- Partner with the Store Manager and Human Resources on employee relations issues to ensure effective resolution.
- Monitor your team's adherence to company policies and procedures; follow up when needed.
- Support opening and closing of the store as Manager on Duty.
- Lead Store Morning Briefings as and when required, delivering key business communication and daily objectives.
- Develop and lead cross category and floor working, ensuring your team can and do sell all categories across all floors.
- Lead and inspire team to deliver excellent client journey with Gucci and data capture
- Set individual sales target for team members
- Lead and motivate the team to meet individual sales targets, KPIs and client outreach
- Results-oriented and deliver store targets and KPIs with the Store Manager
- Promote a positive, fair and safe working environment for the team
- Work on the shop floor to observe business performance, seek for opportunities for continuous improvement and deliver excellent client experience
- Monitor and maintain team's adherence to company policies and procedures
- Review business performance and report to Store Manager on weekly basis
- Monitor and control loss prevention
- Monitor category performance, stock coverage and proactively reach out to merchandising team for support
- Uphold and maintain overall store image (store cleanliness, staff grooming)
- Active liaison with various departments to ensure smooth store operations and client activities
- Partner with the Store Manager and HR on employee relations uses to ensure effective resolution
- Monitor your team's adherence to company policies and procedures; follow up when needed.
- Support opening and closing of the store as Manager on Duty.
- Participate in attracting, recruiting and onboarding a high performing team.
- Any other adhoc activities or projects to support the business
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Gucci Team Manager
4 weeks ago
Philippines Gucci Full timeKey Accountabilities:• Promote a positive and professional team environment that fosters trust, integrity and superior performance standards, leading by example. • Working on the shop floor, you will be in constant contact with your team, supporting and coaching where needed, ensuring a consistent client experience. • Provide support and regular...
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Gucci Team Manager
4 weeks ago
Philippines Gucci Full timeKey Accountabilities: Promote a positive and professional team environment that fosters trust, integrity and superior performance standards, leading by example.Working on the shop floor, you will be in constant contact with your team, supporting and coaching where needed, ensuring a consistent client experience.Provide support and regular feedback to Client...
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