Service Delivery Manager

At Cavista, our mission is to empower organizations with the world's best technology solutions. We ensure the highest level of client satisfaction through a global network of innovation, and our software solutions are custom-built to accommodate your domain and requirements. Through world-class consultation, innovative IT solutions and personalized client...

Company DescriptionIQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.Job DescriptionJob Summary: You will be responsible for managing the performance of the delivery staff in such a...

Job Summary The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients. The SDM plays a vital role in creating long-term healthy relationships between the service provider and the client, acting as the bridge between the client and our operational delivery teams. The key responsibility of the...

DepartmentService DeliveryEmployee TypeProbationaryJob Description Analy zes technical support activities and makes recommendations for more efficient and effective operation procedures. Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved . N eeds to understand thoroughly the strategic...

Company DescriptionAt Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking to add a Service Delivery Manager who will establish and create strategies that will enhance processes and boost...

Company DescriptionIQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.Job DescriptionYou will be responsible for the development of the team and its members ensuring the consistent...

DetailsJob DescriptionJob Responsibilities Act as Single Point of Contact (SPOC) for client(s) Responsible for day to day delivery of Service Desk, Security Administration, Deskside, Tech Staffing and/or BPO services Provide leadership, direction and coach/mentor team Implement, monitor and adhere to Best Practices Implement process improvements Manage...

About Infinnum Inc.Infinnum Inc. is a trusted finance and business consultancy firm, dedicated to empowering medium to large-scale family businesses throughout the Philippines. Specializing in comprehensive financial reporting, insightful management advisory, and collaborative business process consulting, our mission is to catalyze growth and optimize...

Job ID: 1299Location: BaniladCompany: Aboitiz Power CorporationDepartment: AP DU Customer ExperienceEmployment Type: ProbationaryWork Arrangement: HybridThe Customer Experience Solutions Delivery Lead is responsible for driving ideas and solutions, and for implementing these, with the main goal of addressing customer pain points and pushing customers to...

JOB SUMMARY:As a Delivery Manager, you will play a crucial role in ensuring the successful delivery of projects, products, or services to clients. This is a client-facing role that requires exceptional stakeholder management skills. You will be responsible for overseeing the end-to-end delivery process, from project initiation to completion, ensuring that...

To provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. Key Accountabilities Technical Capability. Works under supervision, supporting standard technical queries related to a single product/small set of products (e.g. Microsoft...

An accomplished builder and leader of high-performance technical teams, ready to tackle the next challenge. Have the technical chops to go deep yet retain the ability to focus on higher-level business and product goals. Make right decisions regarding business operations and strategies that are being implemented. Make wise decisions in team building choices...

Responsibilities:Proactively recommends actions to maximize resource utilization and to reduce mean resolution time to customer issues. Thinks strategically and proactively to identify product and implementation issues and improvements, and continually communicates with the Leadership Team, offering solutions and taking ownership of problem resolution....

⢠5+ years overall experience in digital solution delivery and overall at least 8 years of experience ⢠Experience/certification in Scrum or Scaled Agile⢠Proven Client relationship experience with large complex customers⢠Experience running medium to large-scale global delivery programs with 20-30 people⢠Experience managing and...

Location: Muntinlupa, Metro ManilaONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---POSITION TITLE: Service Delivery Ops Lead Senior ManagerWORK SETUP: Return to OfficeOverall PurposeManages US Retirement Services processes, such as participants & advisory services, plan services, and...

Stagwell empowers talented, passionate, and creative leaders with vision to deliver breakthrough ideas on behalf of the world's most ambitious clients.We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in a work force with rich diversity of age, race, ethnicity, gender, nationality,...

IntroductionThe infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world's relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these...

Delivery Manager is a person identified to have the knowledge, skills, and experience in operations management. The primary objective/goal of the Delivery Manager is to oversee and ensure a consistent high service performance delivery of the KYC services to the stakeholders through capacity planning and monitoring, data analytics, process refinement and...

Primary DetailsTime Type: Full timeWorker Type: EmployeePrimary Responsibilities Initiate new ideas and concepts to support the development and delivery of the business plan for the GSSC or a specific divisionDevelop programs that improve the level of performance, in coordination with the Operations and Support teams (ie QA, WFM, Risk, etc)Translate business...

POSITION TITILE:          Project ManagerLOCATION:                    Cebu/Manila REPORTS TO:                  Global Delivery LeadPOSITION SUMMARY:The Project Manager will be responsible for overseeing the successful delivery of projects and services to clients across various regions globally. This role...