Front Desk
3 weeks ago
Location: Unit 3 MB Building Arayat Blvd. Pampang 2009 Angeles City Pampanga Philippines
Job Type: Full-time
Education Requirement: High School Graduate or Equivalent
Experience: Previous experience in sales and client assistance, particularly in hair care services
Job Description
We are seeking a motivated and customer-oriented individual to join our team as a Front Desk Assistant in our thriving hair salon. As the first point of contact for our clients, you will play a crucial role in ensuring a positive and welcoming experience. If you have a passion for the beauty industry, excellent interpersonal skills, and the ability to multitask effectively, we want to hear from you.
Responsibilities
Client Assistance: Greet clients warmly, assist with check-ins, and ensure a smooth and efficient salon experience. Proficiency in hair services such as blow-drying, washing, and ironing is required.
Sales and Upselling: Promote salon products and services, provide detailed information, and upsell additional services to enhance the client experience.
Appointment Scheduling: Manage appointments and ensure an organized and timely schedule. Coordinate with stylists to optimize workflow.
Customer Service: Address client inquiries, resolve concerns, and maintain a high level of customer satisfaction. Develop and maintain positive client relationships.
Maintain Salon Cleanliness: Keep the front desk area and waiting area tidy and presentable. Assist in maintaining overall salon cleanliness and order.
Qualifications
High school graduate or equivalent.
Proven experience in sales and customer service, preferably in a salon or beauty-related industry.
Proficient in hair services, including blow-drying, washing, and ironing.
Excellent communication and interpersonal skills.
Positive and pleasant personality with a customer-focused mindset.
Ability to multitask and work in a fast-paced environment.
Benefits
Competitive weekly pay.
Incentives for meeting sales targets.
Overtime pay for additional hours worked.
If you are passionate about the beauty industry, possess excellent customer service skills, and enjoy a dynamic work environment, we invite you to apply.
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