Customer Service Specialist

Company DescriptionXTS BPO is a leading provider of business process outsourcing (BPO) services with over seven years of experience in delivering high-quality BPO services to clients around the world. The company is headquartered in Cebu City, Philippines, with additional offices in Dumaguete and India. XTS BPO offers a wide range of solutions to businesses...

Responsibilities Duties / Essential Functions: Create and add courses to the Catalogue for Programming and Maintenance Training. Provide customer assistance for training class registration, tuition fee payment and certificate of training completion. Process student tuition fee payments using the different payment modes – PO, credit card, service...

Job Description Customer Service Representatives handle concerns and complaints regarding goods and services. Assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support.Qualifications At least HS (old curriculum) or SHS Graduate with/without BPO experience Good to excellent communication skills Has good...

Your Day-to-day In a NutshellAnswering incoming calls from customersResolving customer inquiries/requestsEnsuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a friendly, confident and knowledgeable mannerWhat are...

This is a full-time on-site role as a Sales Specialist at Emperador Distillers, Inc. located in Cebu. The Sales Specialist will be responsible for daily sales activities, customer service, training, and sales management. They will also work closely with the sales team to achieve sales targets and provide excellent customer service.QualificationCandidate must...

The Customer Sales and Service Associate provides competent, caring, fast and accurate service to client's banking needs in line with the Bank's overall objective of service excellence.Specific Functions:1. Processing over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactions2. Assisting...

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.ResponsibilitiesAnswering incoming calls from customersSorting out customers'...

ResponsibilitiesJob description Assist customers in resolving issues encountered on the website. Address and troubleshoot customer inquiries related to deposits and withdrawals. Introduce and explain promotional activities on the website. Maintain a positive attitude and calmly respond to customers' complaints.Qualities Fearless and willing to take on...

Duties/ResponsibilitiesResponsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.QualificationsAt least HS Grad (old curriculum) / SHS GraduateWith/without BPO experienceAverage...

Right Customer is a performance marketing studio that partners with subject matter experts to create, promote, and deliver online education to their audiences in evergreen niches like real estate investing, business, and personal finance. We are seeking an Ads Tracking Specialist proficient in setting up and troubleshooting conversion tracking for various...

Call center agent - CEBU SITESalary: 15kDuties/ResponsibilitiesResponsibility Includes responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, providing information, and handling complaints regarding the organization's products or services.What are we looking for At least 18 years old A High School Graduate...

Call center agent - CEBU SITESalary: 25kDuties/ResponsibilitiesResponsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.What are we looking for At least 18 years old A High School...

Develops and maintains long-term business relationships by serving as an internal advocate and client liaison. They have the soft and hard skills required to master technology and manage customer relationships.The Customer Service Specialist will interact with the company's customers by addressing inquiries and resolving complaints, generally providing a...

Develops and maintains long-term business relationships by serving as an internal advocate and client liaison. They have the soft and hard skills required to master technology and manage customer relationships. The Customer Service Specialist will interact with the company's customers by addressing inquiries and resolving complaints, generally providing a...

Duties/ResponsibilitiesResponsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.What are we looking for At least 18 years old A High School Graduate (old curriculum) or Senior High School...

We are looking for a Guest Services Specialist: - Responsible for the management of customer experience in the dining area by providing support in the daily service operations. Responsible for achieving customer satisfaction and outlet profitability through customer engagement, sales achievement, process improvement, and inventory...

As a Call Center Agent, you will be responsible for providing exceptional customer service through telephone interactions. Your primary goal is to address customer inquiries, resolve issues, and ensure customer satisfaction.Qualification At least 18 years old At least HS/SHS Graduate Not currently employed/enrolled Fully Vaccinated Preferably with CCE but...

As a call center agent, you will be the first point of contact for customers, providing customer satisfaction and professional assistance and utilizing excellent communication skills.QUALIFICATIONSHS Grad (old curriculum) or SHS GradAt least 1 year Customer Service Experience (not limited to BPO)Excellent communication skillsAmenable to start ASAPWork...

The R&D Specialist/Technical Services Specialist develops flour and flour-based products thru research and tests on ingredients, packaging materials and processes handles projects on packaging, documentations and customer requirements.1. Conducts evaluation of new and alternative ingredients and packaging materials for product development use.2. Formulates...

What Is Your RoleThe technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of...