Technical Support Officer

3 weeks ago


Makati, Philippines Hunter's Hub, Inc. Full time

Qualifications:

· At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. (Non-Nego)

· Strong knowledge of ticketing systems, problem management, and incident resolution processes. (Non-Nego)

· Experience working with technology partners and cross-functional teams. (Non-Nego)

· Excellent communication, analytical, and problem-solving skills. (Non-Nego)

· Ability to manage multiple priorities and work effectively under pressure. (Non-Nego)

Job Description:

Responsible for providing technical support for the Chinabank mobile application. This role involves troubleshooting and resolving technical issues, coordinating with various stakeholders, and ensuring a high level of customer satisfaction.
Work closely with technology partner Backbase, the bank's IT group PCCI, and other internal teams to ensure prompt and effective resolution of support tickets.



  • Makati, Philippines Hunter's Hub Incorporated Full time

    Qualifications:· At least 3 years of experience in technical support, with a focus on mobile applications or digital banking · Strong knowledge of ticketing systems, problem management, and incident resolution processes· Experience working with technology partners and cross-functional teams·...


  • Makati City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time

    Company OverviewIntelligent Technical Solutions (ITS) is a dynamic and growing organization dedicated to providing exceptional technical assistance to its clients. We prioritize collaboration, problem-solving, and customer satisfaction in all our endeavors.


  • Makati, Philippines Hunter's Hub Incorporated Full time

    Qualifications: · At least 3 years of experience in technical support, with a focus on mobile applications or digital banking · Strong knowledge of ticketing systems, problem management, and incident resolution processes · Experience working with technology partners and cross-functional teams ·...


  • Makati, Philippines Hunter's Hub Incorporated Full time

    Qualifications: · At least 3 years of experience in technical support, with a focus on mobile applications or digital banking · Strong knowledge of ticketing systems, problem management, and incident resolution processes · Experience working with technology partners and cross-functional teams ·...


  • Makati, Philippines Hunters hub Incorporated Full time

    - At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. (Non-Nego) - Strong knowledge of ticketing systems, problem management, and incident resolution processes. (Non-Nego) - Experience working with technology partners and...


  • Makati, Philippines Hunters hub Incorporated Full time

    - At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. (Non-Nego) - Strong knowledge of ticketing systems, problem management, and incident resolution processes. (Non-Nego) - Experience working with technology partners and...


  • Makati City, National Capital Region, Philippines Hepmil Philippines Full time

    Hepmil Philippines seeks a highly skilled Technology Support Specialist to play a key role in supporting office staff with automation solutions, technical issues, and modern technology tools.Key ResponsibilitiesTechnical Support and TroubleshootingProvide day-to-day technical support to office staff, addressing hardware, software, and network-related...


  • Makati, Philippines Hunters hub Incorporated Full time

    - At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. (Non-Nego) - Strong knowledge of ticketing systems, problem management, and incident resolution processes. (Non-Nego) - Experience working with technology partners and...


  • Makati City, National Capital Region, Philippines Software & Support Media GmbH Full time

    About the Role:As a Technical Support Specialist at Software & Support Media GmbH, you will play a vital role in ensuring the smooth operation of our financial campaign. Your technical expertise will be essential in troubleshooting and resolving technical issues that may arise.Main Responsibilities:Assist clients with technical issues related to financial...


  • Makati, Philippines Hunter's Hub, Inc. Full time

    Qualifications: · At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. · Strong knowledge of ticketing systems, problem management, and incident resolution processes. · Experience working with technology partners...


  • Makati, Philippines Hunter's Hub, Inc. Full time

    Qualifications:· At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. · Strong knowledge of ticketing systems, problem management, and incident resolution processes. · Experience working with technology partners and...


  • Makati, Philippines Hunter's Hub, Inc. Full time

    Qualifications: · At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. · Strong knowledge of ticketing systems, problem management, and incident resolution processes. · Experience working with technology partners...

  • IT Support Expert

    22 hours ago


    Makati City, National Capital Region, Philippines Software & Support Media GmbH Full time

    Job Summary:Software & Support Media GmbH seeks a skilled Technical Support Specialist to provide technical assistance and support to clients participating in our financial campaign. The ideal candidate will have a strong background in IT and excellent communication skills.Key Responsibilities:Identify and troubleshoot technical issues related to financial...


  • Makati City, National Capital Region, Philippines Hunter's Hub Inc. Full time

    Job Summary: We are seeking a skilled Technical Support Officer to join our team at Hunter's Hub Inc. As a key member of our technical support group, you will provide top-notch assistance to our customers using our mobile application.About the Role: The successful candidate will be responsible for resolving technical issues, working closely with...


  • Makati City, National Capital Region, Philippines Software & Support Media GmbH Full time

    Job Description:We are seeking a skilled Technical Support Specialist to join our team at Software & Support Media GmbH. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to clients participating in our financial campaign.Your primary focus will be on troubleshooting technical issues related to...


  • Makati City, National Capital Region, Philippines Emapta Global Full time

    About Us:Emapta Global is a leading provider of tailored staffing solutions, connecting top Filipino talent with international brands. As a client of ours, you'll enjoy a supportive environment that celebrates work-life balance, career growth, and technical excellence.Your Role:As an L1 IT Service Desk Analyst, you will be responsible for providing top-notch...


  • Makati City, National Capital Region, Philippines Citco Full time

    About CitcoWe are a global network of companies with over 70 years of experience, providing asset-servicing solutions to the alternative investment industry. Our operations span across 36 countries with more than 50 office locations.Our leadership in service and innovation has been recognized by various industry publications. This is a result of our drive to...


  • Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    Job Description:Hunter's Hub Incorporated is seeking a highly skilled Technical Support Officer to provide top-notch technical assistance for the Chinabank mobile application. As a key member of our team, you will be responsible for troubleshooting and resolving technical issues, collaborating with various stakeholders, and ensuring exceptional customer...


  • Makati City, National Capital Region, Philippines Institutional Shareholder Services Inc. Full time

    Role SummaryThe Technical Support Manager will play a key role in managing the health and data protection of IT systems and assets at Institutional Shareholder Services Inc. Key responsibilities include:* Maintaining Lansweeper across the IT estate and integrating with platforms like ServiceNow.* Assisting in the design, testing, and implementation of O365...

  • L1 Support

    3 weeks ago


    Makati, Philippines Hunter's Hub Inc. Full time

    Position Overview:Level 1 Support Specialist is the first point of contact for technical assistance and mainly responsible for the monitoring of workflow/pipeline/job executions in Production environment. The ideal candidate should possess excellent communication abilities, strong problem-solving skills, and a customer-focused mindset.Serve as the initial...