
Operations Manager
1 week ago
We're Hiring: Operations Manager – Food & Beverage / Catering Industry
Work Location: NAIA, Pasay City & Clark International Airport
Work Setup: Onsite
Work Schedule: Day Shift (8:00 AM – 5:00 PM)
Responsibilities:
- Oversee daily operations to ensure service quality, food safety, and operational targets are met.
- Lead strategic planning and manage key performance indicators (KPIs) for the unit.
- Conduct and participate in internal/external audits and drive continuous improvement initiatives.
- Standardize quality approaches across the organization, including processes, tools, and reporting systems.
- Resolve operational and customer-related issues through effective problem-solving and process improvement.
- Drive workforce productivity and efficiency to support business profitability.
- Ensure compliance with all customer requirements, cost targets, schedules, and safety standards.
Qualifications:
- At least 5 years of experience in F&B operations, airline catering, or related hospitality/food service management roles.
- Strong background in operations management, quality assurance, and process improvement.
- Proven experience managing large-scale food service operations, including compliance with food safety standards.
- Familiarity with Lean Manufacturing, TQM, Kaizen, or other operational excellence methodologies.
- Excellent leadership, communication, and problem-solving skills.
- Willing to travel between NAIA and Clark Airport (travel expenses covered).
- A Master’s degree or certifications in Quality Management, Lean, or related fields is an advantage.
Interested applicants may send their application
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