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Client Services Associate

4 months ago


Alabang Muntinlupa, Philippines Datablazers, Inc. Full time

Job Summary:
The Client Services Associate will be responsible for managing client inquiries, providing product/service information, resolving complaints, and ensuring client satisfaction. The ideal candidate will have at least 1 year of experience in a client-facing role.

Responsibilities:
• Serve as the primary point of contact for clients and respond to their inquiries promptly and professionally.
• Build and maintain strong, long-lasting client relationships.
• Coordinate with internal departments to address client needs and resolve issues.
• Provide accurate information about products, services, and pricing to clients.
• Document all client interactions and maintain client records in the database.

Qualifications:
• Proven experience as a Client Services Associate or similar role, with at least 1 year of experience.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-focused approach.
• Ability to multi-task, prioritize, and manage time effectively.
• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).