Telesales Representative

Make your next big career move by applying as KMC Solutions’ next TELESALES REPRESENTATIVE

We are looking for a self-motivated, goal-driven, resilient, and persuasive. A performance-driven contributor who can multi-task with two phone systems, for both outbound and inbound calling, and apply inside sales techniques to recommend products and close sales. You excel at quickly building rapport over the phone, asking qualifying questions to assess client needs, and recommend appropriate postage meter supplies to key decision makers for or clients. You are comfortable with a high-volume, high-rejection position.

On top of your salary, here are the exciting benefits you can look forward to:

• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves
• The main responsibilities of a TELESALES REPRESENTATIVE include:

• Close Sales to clients’ satisfaction (CLIENT):
- Be on a high-volume call-dialer selling Postage Meters and office, mailing, and shipping consumable supplies to existing business clients via high volume outbound calling.
- Overcome objections by positioning product benefits, current promotions, and the company’s value proposition.


• Cultivate your work environment (TEAM):
- Participate in at least one team development activity, new employee mentorship, committee, training, or volunteer activity each year.
- Partner with internal teams to resolve all errors and client escalations
- Work with managers and mentors to continually upskill.


• Achieve quota and productivity goals (WIN):
- Consistently achieve monthly sales quotas, understanding that high-productivity KPIs (e.g. 150-200 calls per day), punctuality, and dependable attendance is critical to success.
- Rapidly navigate complex software systems to accurately record customer transactions and create invoices with an error rate of less than 6% each month.
- Strive to meet promotion requirements within your first 12 month.


• Exceed quotas and client expectations (INNOVATE):
- Identify and implement changes needed to improve performance.
- Raise the bar for yourself, your team, and the client.


To apply, you must be an expert on the following requirements:

• 2+ years of sales experience is a must.
• 1+ years of OUTBOUND calling experience in a high call volume setting (100+ calls daily).
• Sales or customer service experience with a strong track record of exceeding goals set by others (sales, sports, etc.).
• The proven core sales skills to be successful in this role, including resiliency, overcoming objections, closing sales, and both recognizing and identifying opportunity in difficult situations.
• Intermediate PC skills, with a strong ability to work in multiple screens simultaneously.
• Proficiency in Microsoft Office Suite and basic computer and internet troubleshooting.
• Availability to work Monday through Friday, 8:00am-5:00pm Central Time.
• Willing to work 100% onsite.

It will also be favorable if you are knowledgeable in:

• A history of taking on progressively more responsibility is past roles.
• Track record of success penetrating and maintaining accounts – B2B, inside sales, telemarketing.
• Experience, with consistent success, selling over the phone in a telesales or call center environment.