Customer Service
4 months ago
Graduate of any 4 years course
Atleast 2 years experienced in logistics company and knowledge in handling import is advantage
Knowledge in import can work with minimal supervision, skilled at handling multiple task, pro active in attending emails, attention detailed, fast learner, dedicated to assigned given task
Lead and supervise a team of dedicated customer service
Develop understanding of customer's need and take actions to ensure that such needs are met.
Ensure team follows customer service processes from oder entry to the delivery of goods.
Monitor team for achievement of the best results
Review shipping documents and other payment terms and provide input to the customs declarant and finance department
Determine best solutions for the issues if any escalated by the customers
Provide backlog analysis and ensure accuracy of data provided to customer service manager and finance team for forecasting process
Liaise with stakeholders(Customers, sales manager and logistics personnel)
Coordinate with the customers for the delivery schedule.
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Customer Service Representative
2 months ago
Parañaque, Philippines Topserve Service Solutions Inc. Full timeJob Description• Maintain customer focus at all times and handle customers’ inquiries, complaints, cargo status, vessel details, etc.• Handle all communications inquiries of customer (internal and external)• Prepare and submit accurate and timely reports required by management and customersSkills• Knowledgeable in Customs Law, Tax Computation...
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Customer Service Representative
2 months ago
Parañaque, Philippines Topserve Service Solutions Inc. Full timeJob Description• Knowledgeable in Customs Law, Tax Computation (Duties and Taxes), Incoterms, and Tariff Classification.• Good Communication Skills• Experience in the Logistics Field• Tech Savvy• College Graduate with the Degree in Business and Custom AdministrationSchedule• Amenable to work 6 days per week • Monday to Friday: 8:30 AM - 5:30...
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Customer Service
4 months ago
Parañaque, Philippines Port Net Logistics Inc Full timeGraduate of any 4 years courseAtleast 2 years experienced in logistics company and knowledge in handling import is advantageKnowledge in import can work with minimal supervision, skilled at handling multiple task, pro active in attending emails, attention detailed, fast learner, dedicated to assigned given taskLead and supervise a team of dedicated customer...
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Customer Service
4 months ago
PARAÑAQUE CITY, Philippines Port Net Logistics Inc Full timeGraduate of any 4 years course Atleast 2 years experienced in logistics company and knowledge in handling import is advantage Knowledge in import can work with minimal supervision, skilled at handling multiple task, pro active in attending emails, attention detailed, fast learner, dedicated to assigned given task Lead and supervise a team of dedicated...
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Customer Service/Assistant
3 weeks ago
Parañaque, Philippines MC HOME DEPOT Full timeOn-Site Deployment Location: PARQAL, ASEANAJob Summary:The Customer Assistant/Service is responsible for directly interacting with customers to provide and process information in response to inquiries, concerns and requests related to products and services via the telephone or in person. Working Conditions:Basic selling area/office settingShifting...
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Customer Service/Assistant
3 weeks ago
Parañaque, Philippines MC HOME DEPOT Full timeOn-Site Deployment Location: PARQAL, ASEANA Job Summary: The Customer Assistant/Service is responsible for directly interacting with customers to provide and process information in response to inquiries, concerns and requests related to products and services via the telephone or in person. Working Conditions: Basic selling area/office setting Shifting...
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Customer Service Courier
1 month ago
Makati City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTION, INC. Full timeJob DescriptionWe are looking for a reliable and experienced Customer Service Courier to join our team at TOPSERVE SERVICE SOLUTION, INC. The ideal candidate will have a strong background in customer service and be able to navigate through the city efficiently.About the JobThis is a full-time position that requires the candidate to work independently,...
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Customer Service/Assistant
3 weeks ago
Parañaque, Philippines MC HOME DEPOT Full timeOn-Site Deployment Location: PARQAL, ASEANA Job Summary: The Customer Assistant/Service is responsible for directly interacting with customers to provide and process information in response to inquiries, concerns and requests related to products and services via the telephone or in person. Working Conditions: Basic selling area/office setting Shifting...
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Customer Service Representative
7 months ago
Parañaque, Philippines Landlite Philippines Corporation Full timeJob Qualifications: Bachelor’s Degree in any field Relevant experience is a PLUS Great verbal and written communication skills including grammar and spelling Comfortable with decision making by assessing the situation, researching potential solutions and making recommendations Details-oriented Computer Literate Job Description: Interact with customers...
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Customer Service Representative
7 months ago
Parañaque, Philippines Sonak Corporation Full timeThe Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products. Initially, the CSR role will...
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Customer Service Representative
7 months ago
Parañaque, Philippines Sonak Corporation Full timeThe Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products. Initially, the CSR role will...
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Customer Service Representative
7 months ago
Parañaque, Philippines Landlite Philippines Corporation Full timeJob Qualifications: Bachelor’s Degree in any field Relevant experience is a PLUS Great verbal and written communication skills including grammar and spelling Comfortable with decision making by assessing the situation, researching potential solutions and making recommendations Details-oriented Computer Literate Job Description: Interact with customers...
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Customer Service Representative
7 months ago
Parañaque, Philippines Sonak Corporation Full timeThe Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products. Initially, the CSR role will...
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Customer Service Representative
1 month ago
Quezon City, Philippines Topserve Service Solutions, Inc. Full timeQualification: - College Graduate of any 4-year course - With experience as Customer Service Representative - Female/Male - Computer literate (Excel/MSword) Job Description: • Respond promptly to customer inquiries and concerns via phone, emails, or chat. • Resolve customer issues and complaints effectively and efficiently. • Ensure all documentation...
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Customer Service Representative
1 month ago
Quezon City, Philippines Topserve Service Solutions, Inc. Full timeQualification:- College Graduate of any 4-year course- With experience as Customer Service Representative- Female/Male- Computer literate (Excel/MSword)Job Description:• Respond promptly to customer inquiries and concerns via phone, emails, or chat.• Resolve customer issues and complaints effectively and efficiently.• Ensure all documentation...
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Customer Service Representative
1 month ago
Quezon City, Philippines Topserve Service Solutions, Inc. Full timeQualification: - College Graduate of any 4-year course - With experience as Customer Service Representative - Female/Male - Computer literate (Excel/MSword) Job Description: • Respond promptly to customer inquiries and concerns via phone, emails, or chat. • Resolve customer issues and complaints effectively and efficiently. • Ensure all documentation...
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Customer Service Representative
7 months ago
Parañaque, Philippines Landlite Philippines Corporation Full timeJob Qualifications:Bachelor’s Degree in any fieldRelevant experience is a PLUSGreat verbal and written communication skills including grammar and spellingComfortable with decision making by assessing the situation, researching potential solutions and making recommendationsDetails-orientedComputer LiterateJob Description:Interact with customers to provide...
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Customer Service Representative Expert
1 month ago
Paranaque City, Calabarzon, Philippines Topserve Service Solutions Inc. Full timeJob OverviewWe are seeking a skilled Customer Service Representative Expert to join our team at Topserve Service Solutions Inc. in delivering exceptional customer service and support.About the RoleThis is a full-time opportunity requiring the selected candidate to work 6 days a week with a hybrid set-up, allowing for one day of remote work from home...
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Customer Service Representative
5 days ago
Parañaque, Philippines Linaheim Corporate Services Inc. Full timeJOB SUMMARY:Customer Service Representative directly interfaces to customer. Manages inquiries and complaints. Process requests using available online system modifications. KEY TASK RESPONSIBILITIESCALL, SOCIAL MEDIA AND EMAIL MANAGEMENT ACCURACY1.Attend all customers queries and concerns through call, email or chat or on social media.2.Provide accurate...
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Customer Service Representative
4 days ago
Parañaque, Philippines Linaheim Corporate Services Inc. Full timeJOB SUMMARY: Customer Service Representative directly interfaces to customer. Manages inquiries and complaints. Process requests using available online system modifications. KEY TASK RESPONSIBILITIES CALL, SOCIAL MEDIA AND EMAIL MANAGEMENT ACCURACY 1. Attend all customers queries and concerns through call, email or chat or on social media. 2. Provide...