Customer Service Representative

A. Job Summary This position is responsible in dealing with customers’ (internal and external) inquiries, provide cargo status information and maintain effective communication in order to achieve service excellence. B. Job Qualifications: 1. College diploma or University degree in business, Customs Administration. 2. Experience in the logistics...

A. Job Summary This position is responsible in dealing with customers’ (internal and external) inquiries, provide cargo status information and maintain effective communication in order to achieve service excellence. B. Job Qualifications: 1. College diploma or University degree in business, Customs Administration. 2. Experience in the logistics...

The Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products. Initially, the CSR role will...

The Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products. Initially, the CSR role will...

Job Description• Maintain customer focus at all times and handle customers’ inquiries, complaints, cargo status, vessel details, etc.• Handle all communications inquiries of customer (internal and external)• Prepare and submit accurate and timely reports required by management and customersSkills• Knowledgeable in Customs Law, Tax Computation...

JOB SUMMARY:Customer Service Representative directly interfaces with customers on-line. Manage inquiries, follow-up calls and complaints. Process and modify requests using available online system modifications.KEY TASK RESPONSIBILITIES:1. CALL MANAGEMENT/ACCURACY1.1 Provide complete and accurate information to customers1.2 Maintain required and set Service...

JOB SUMMARY: Customer Service Representative directly interfaces with customers on-line. Manage inquiries, follow-up calls and complaints. Process and modify requests using available online system modifications. KEY TASK RESPONSIBILITIES: 1. CALL MANAGEMENT/ACCURACY 1.1 Provide complete and accurate information to customers 1.2 Maintain required and set...

JOB SUMMARY: Customer Service Representative directly interfaces with customers on-line. Manage inquiries, follow-up calls and complaints. Process and modify requests using available online system modifications. KEY TASK RESPONSIBILITIES: 1. CALL MANAGEMENT/ACCURACY 1.1 Provide complete and accurate information to customers 1.2 Maintain required and set...

JOB SUMMARY:Customer Service Representative directly interfaces to customer. Manages inquiries and complaints. Process requests using available online system modifications. KEY TASK RESPONSIBILITIESCALL, SOCIAL MEDIA AND EMAIL MANAGEMENT ACCURACY1.Attend all customers queries and concerns through call, email or chat or on social media.2.Provide accurate...

JOB SUMMARY: Customer Service Representative directly interfaces to customer. Manages inquiries and complaints. Process requests using available online system modifications. KEY TASK RESPONSIBILITIES CALL, SOCIAL MEDIA AND EMAIL MANAGEMENT ACCURACY 1. Attend all customers queries and concerns through call, email or chat or on social media. 2. Provide...

JOB SUMMARY: Customer Service Representative directly interfaces to customer. Manages inquiries and complaints. Process requests using available online system modifications. KEY TASK RESPONSIBILITIES CALL, SOCIAL MEDIA AND EMAIL MANAGEMENT ACCURACY 1. Attend all customers queries and concerns through call, email or chat or on social media. 2. Provide...

Job Description• Knowledgeable in Customs Law, Tax Computation (Duties and Taxes), Incoterms, and Tariff Classification.• Good Communication Skills• Experience in the Logistics Field• Tech Savvy• College Graduate with the Degree in Business and Custom AdministrationSchedule• Amenable to work 6 days per week • Monday to Friday: 8:30 AM - 5:30...

Be our Customer Service Representative - With Experience - Sucat Site - Up to 19k Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services. Qualifications: At...

Be our Customer Service Representative - With Experience - Sucat Site - Up to 19k Duties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.Qualifications:At least...

Be our Customer Service Representative - With Experience - Sucat Site - Up to 19k Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services. Qualifications: At...

Job Qualifications: Bachelor’s Degree in any field Relevant experience is a PLUS Great verbal and written communication skills including grammar and spelling Comfortable with decision making by assessing the situation, researching potential solutions and making recommendations Details-oriented Computer Literate Job Description: Interact with customers...

Job Qualifications: Bachelor’s Degree in any field Relevant experience is a PLUS Great verbal and written communication skills including grammar and spelling Comfortable with decision making by assessing the situation, researching potential solutions and making recommendations Details-oriented Computer Literate Job Description: Interact with customers...

Job Qualifications:Bachelor’s Degree in any fieldRelevant experience is a PLUSGreat verbal and written communication skills including grammar and spellingComfortable with decision making by assessing the situation, researching potential solutions and making recommendationsDetails-orientedComputer LiterateJob Description:Interact with customers to provide...

Responsibilities:Handle complaints, provide appropriate solutions, and alternatives within the time limits.Manage large amounts of incoming calls.Follow communication procedures, guidelines, and policies.Resolve product or service problems by clarifying customers’ complaints.Select and explain the best solution to solve the problem.Required Skills:SHS/HS...

1.Attend all customers queries and concerns through call, email or chat or on social media.2.Provide accurate information and detailed explanation to customers. 3.Maintain required Service Levels and Quality Standards at all times. 4.Detailed collection of customer data to facilitate seamless processing of requests.5.Maintain customer confidence and protects...