Customer Service
3 months ago
Atleast 2 years experienced in logistics company and knowledge in handling import is advantage
Knowledge in import can work with minimal supervision, skilled at handling multiple task, pro active in attending emails, attention detailed, fast learner, dedicated to assigned given task
Lead and supervise a team of dedicated customer service
Develop understanding of customer's need and take actions to ensure that such needs are met.
Ensure team follows customer service processes from oder entry to the delivery of goods.
Monitor team for achievement of the best results
Review shipping documents and other payment terms and provide input to the customs declarant and finance department
Determine best solutions for the issues if any escalated by the customers
Provide backlog analysis and ensure accuracy of data provided to customer service manager and finance team for forecasting process
Liaise with stakeholders(Customers, sales manager and logistics personnel)
Coordinate with the customers for the delivery schedule.
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Customer Service Representative
4 months ago
Parañaque, Philippines Topserve Service Solutions Inc. Full timeA. Job SummaryThis position is responsible in dealing with customers’ (internal and external) inquiries, provide cargo status information and maintain effective communication in order to achieve service excellence.B. Job Qualifications:1. College diploma or University degree in business, Customs Administration.2. Experience in the logistics field.3....
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Customer Service Representative
4 months ago
Parañaque, Philippines Topserve Service Solutions Inc. Full timeA. Job Summary This position is responsible in dealing with customers’ (internal and external) inquiries, provide cargo status information and maintain effective communication in order to achieve service excellence. B. Job Qualifications: 1. College diploma or University degree in business, Customs Administration. 2. Experience in the logistics...
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Customer Service Representative
4 months ago
Parañaque, Philippines Topserve Service Solutions Inc. Full timeA. Job Summary This position is responsible in dealing with customers’ (internal and external) inquiries, provide cargo status information and maintain effective communication in order to achieve service excellence. B. Job Qualifications: 1. College diploma or University degree in business, Customs Administration. 2. Experience in the logistics...
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Customer Service Representative
3 weeks ago
Parañaque, Philippines Topserve Service Solutions Inc. Full timeJob Description• Maintain customer focus at all times and handle customers’ inquiries, complaints, cargo status, vessel details, etc.• Handle all communications inquiries of customer (internal and external)• Prepare and submit accurate and timely reports required by management and customersSkills• Knowledgeable in Customs Law, Tax Computation...
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Customer Service Representative
3 weeks ago
Parañaque, Philippines Topserve Service Solutions Inc. Full timeJob Description• Knowledgeable in Customs Law, Tax Computation (Duties and Taxes), Incoterms, and Tariff Classification.• Good Communication Skills• Experience in the Logistics Field• Tech Savvy• College Graduate with the Degree in Business and Custom AdministrationSchedule• Amenable to work 6 days per week • Monday to Friday: 8:30 AM - 5:30...
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Customer Service
3 months ago
Parañaque, Philippines Port Net Logistics Inc Full timeGraduate of any 4 years courseAtleast 2 years experienced in logistics company and knowledge in handling import is advantageKnowledge in import can work with minimal supervision, skilled at handling multiple task, pro active in attending emails, attention detailed, fast learner, dedicated to assigned given taskLead and supervise a team of dedicated customer...
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Customer Service
3 months ago
PARAÑAQUE CITY, Philippines Port Net Logistics Inc Full timeGraduate of any 4 years course Atleast 2 years experienced in logistics company and knowledge in handling import is advantage Knowledge in import can work with minimal supervision, skilled at handling multiple task, pro active in attending emails, attention detailed, fast learner, dedicated to assigned given task Lead and supervise a team of dedicated...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeWe are seeking a highly skilled Customer Service Specialist to join our team at TOPSERVE SERVICE SOLUTIONS, INC. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.Job Description:The Customer Service Specialist will be responsible for receiving calls from expansion partners, assisting and resolving...
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Customer Service Representative
1 week ago
Mandaluyong City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS INC Full time**Job Title:** Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our sales team as a Customer Service Representative. As a key member of our team, you will be responsible for providing excellent customer service, ensuring a smooth customer experience, and contributing to the growth and success of our...
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Customer Service Courier
1 day ago
Makati City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTION, INC. Full timeJob DescriptionWe are looking for a reliable and experienced Customer Service Courier to join our team at TOPSERVE SERVICE SOLUTION, INC. The ideal candidate will have a strong background in customer service and be able to navigate through the city efficiently.About the JobThis is a full-time position that requires the candidate to work independently,...
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Customer Service Associate
2 weeks ago
Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeCompany OverviewTOPSERVE SERVICE SOLUTIONS, INC is a leading provider of innovative customer service solutions.
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Customer Service Liaison
1 month ago
Paranaque City, Calabarzon, Philippines Topserve Service Solutions Inc. Full timeJob SummaryThis position is responsible for providing exceptional customer service, ensuring timely communication, and resolving issues efficiently to achieve service excellence.Key ResponsibilitiesRespond promptly to customer inquiries and concerns via various communication channels.Resolve customer issues and complaints effectively and efficiently.Process...
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Customer Service Representative
1 week ago
Quezon City, Philippines Topserve Service Solutions, Inc. Full timeQualification:- College Graduate of any 4-year course- With experience as Customer Service Representative- Female/Male- Computer literate (Excel/MSword)Job Description:• Respond promptly to customer inquiries and concerns via phone, emails, or chat.• Resolve customer issues and complaints effectively and efficiently.• Ensure all documentation...
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Customer Service Representative
1 week ago
Quezon City, Philippines Topserve Service Solutions, Inc. Full timeQualification: - College Graduate of any 4-year course - With experience as Customer Service Representative - Female/Male - Computer literate (Excel/MSword) Job Description: • Respond promptly to customer inquiries and concerns via phone, emails, or chat. • Resolve customer issues and complaints effectively and efficiently. • Ensure all documentation...
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Customer Service Representative
1 week ago
Quezon City, Philippines Topserve Service Solutions, Inc. Full timeQualification: - College Graduate of any 4-year course - With experience as Customer Service Representative - Female/Male - Computer literate (Excel/MSword) Job Description: • Respond promptly to customer inquiries and concerns via phone, emails, or chat. • Resolve customer issues and complaints effectively and efficiently. • Ensure all documentation...
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Customer Service Representative
6 months ago
Parañaque, Philippines Landlite Philippines Corporation Full timeJob Qualifications: Bachelor’s Degree in any field Relevant experience is a PLUS Great verbal and written communication skills including grammar and spelling Comfortable with decision making by assessing the situation, researching potential solutions and making recommendations Details-oriented Computer Literate Job Description: Interact with customers...
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Customer Service Representative
6 months ago
Parañaque, Philippines Sonak Corporation Full timeThe Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products. Initially, the CSR role will...
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Customer Service Representative
6 months ago
Parañaque, Philippines Sonak Corporation Full timeThe Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products. Initially, the CSR role will...
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Customer Service Representative
6 months ago
Parañaque, Philippines Landlite Philippines Corporation Full timeJob Qualifications: Bachelor’s Degree in any field Relevant experience is a PLUS Great verbal and written communication skills including grammar and spelling Comfortable with decision making by assessing the situation, researching potential solutions and making recommendations Details-oriented Computer Literate Job Description: Interact with customers...
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Customer Service Representative
6 months ago
Parañaque, Philippines Sonak Corporation Full timeThe Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products. Initially, the CSR role will...