E-Commerce Customer Service Representative

COMPANY PROFILE: This company was founded year 1995, a retail company, that specializes in selling natural health food and supplement products in the Philippines. Position: E-Commerce Customer Service Specialist Company Industry: Distributor Company Work Location: Pasig City Work Schedule:Monday to Friday Salary: Php 20,000 – Php 30,000 Work Set Up: Work...

E-commerce Customer Service RepresentativeWork Location :QuezonResponsibilities:Respond to customer inquiries via e-commerce platforms (Amazon, Shopee, Lazada, etc.)Provide product information and resolve pre-sales & after-sales issuesAssist with order placements and track delivery statusGather customer feedback to improve service...

This is a remote position. Customer Service Representative – E-commerce Accessories | Role Name: Customer Service RepresentativeSchedule: 35 hours per week; Monday - Friday 4pm - 12am ET Client Overview: A growing e-commerce accessories company operating on Shopify that's scaling their customer service operations to provide...

Seasonal Customer Service RepresentativeWe are seeking a Customer Service Representative with at least 1 year of e-commerce experience, preferably in furniture account handling. Candidates should be familiar with Gorgias, Shopify, or similar e-commerce platforms, and have prior chat support experience. This is a 3-month seasonal, onsite role based at Double...

Responsibilities: Mainly responsible for online customer service for our TikTok, Shopee, and Lazada platforms. Pre-sales Consultation: Respond promptly, professionally, and patiently to customer inquiries regarding skincare products, guide customers to place orders, and facilitate transactions. Post-sales Processing: Handle order inquiries, returns,...

Key ResponsibilitiesHandle customer inquiries across TikTok Shop, Shopee, and other platforms via chat and messaging.Provide timely, friendly, and solution-oriented support before and after sales.Manage order status, shipping updates, and return/refund requests.Work closely with the e-commerce and operations team to resolve issues quickly.Collect and...

An E-commerce Merchant is responsible for managing an online store, selling products or services on the internet. The primary role of an E-commerce Merchant is to ensure the online store is optimized for maximum sales and profitability.Responsibilities:An E-commerce Merchant is responsible for managing the inventory of products, selecting the right products...

Overview We are seeking a Customer Experience Lead (Operations Support) to join Trafilea. The role focuses on our Apparel store to improve the shopping experience for customers and represents customer interests in all business decisions by emphasizing the importance of customer feedback and insights (Voice of the Customer). About Trafilea Trafilea is a...

An E-commerce Manager oversees all online sales and digital operations for a company, from developing online sales strategies to managing the website and marketing campaigns . Key responsibilities include optimizing the e-commerce platform, analyzing data to improve user experience and conversion rates, coordinating marketing efforts, and ensuring the...

Duties:Oversee and manage all e-commerce activities in relation to sales, marketing, and product presentationDevelop and implement strategies to improve website traffic and sales conversionManage product listings and ensure accurate product informationConduct market research and competitive analysis to stay ahead of e-commerce trendsOptimize website content...