BPO QA Manager

THE OPPORTUNITY: QA ACCOUNT MANAGERThe primary function of the QA Account Manager is to oversee and manage the productivity and output quality of the assigned account/s and to keep current clients satisfied by delivering exceptional client service on a day-to-day basis.WHAT IT TAKES- Bachelor’s degree in Nursing, Physical Therapy, Medical Technology,...

QA Manager | Cebu | Onsite Responsibilities: - Manage a team of 15-20 quality analysts. - Monitor agents for compliance with established processes, policies and guidelines. - Work with the supervisor and/or team lead to provide feedback and coaching to agents based on evaluation results. - Analyze information and utilize to build recommendations to reduce...

THE OPPORTUNITY: QA ACCOUNT MANAGER The primary function of the QA Account Manager is to oversee and manage the productivity and output quality of the assigned account/s and to keep current clients satisfied by delivering exceptional client service on a day-to-day basis. WHAT IT TAKES - Bachelor’s degree in Nursing, Physical Therapy, Medical Technology,...

THE OPPORTUNITY: QA ACCOUNT MANAGER The primary function of the QA Account Manager is to oversee and manage the productivity and output quality of the assigned account/s and to keep current clients satisfied by delivering exceptional client service on a day-to-day basis. WHAT IT TAKES - Bachelor’s degree in Nursing, Physical Therapy, Medical Technology,...

THE OPPORTUNITY: QA ACCOUNT MANAGER The primary function of the QA Account Manager is to oversee and manage the productivity and output quality of the assigned account/s and to keep current clients satisfied by delivering exceptional client service on a day-to-day basis. WHAT IT TAKES Bachelor’s degree in Nursing, Physical Therapy, Medical Technology,...

Job Opening: QA Analyst Location: IT Park, Cebu (Onsite) Salary: 30k + Benefits We are looking for a QA Analyst with at least 2 years of experience in quality assurance, ideally within the BPO industry. Key Requirements: At least 2 years of experience as a QA Analyst Must have QA experience in BPO Available to work onsite in IT Park, Cebu Willing to work...

THE OPPORTUNITY: QA ACCOUNT MANAGER The primary function of the QA Account Manager is to oversee and manage the productivity and output quality of the assigned account/s and to keep current clients satisfied by delivering exceptional client service on a day-to-day basis. WHAT IT TAKES Bachelor’s degree in Nursing, Physical Therapy, Medical Technology,...

Job Opening: QA Analyst Location: IT Park, Cebu (Onsite) Salary: 30k + Benefits We are looking for a QA Analyst with at least 2 years of experience in quality assurance, ideally within the BPO industry. Key Requirements: At least 2 years of experience as a QA Analyst Must have QA experience in BPO Available to work onsite in IT Park, Cebu Willing to work...

THE OPPORTUNITY: QA ACCOUNT MANAGERThe primary function of the QA Account Manager is to oversee and manage the productivity and output quality of the assigned account/s and to keep current clients satisfied by delivering exceptional client service on a day-to-day basis.WHAT IT TAKESBachelor’s degree in Nursing, Physical Therapy, Medical Technology,...

Job Opening: QA AnalystLocation: IT Park, Cebu (Onsite)Salary: 30k + BenefitsWe are looking for a QA Analyst with at least 2 years of experience in quality assurance, ideally within the BPO industry.Key Requirements:At least 2 years of experience as a QA AnalystMust have QA experience in BPOAvailable to work onsite in IT Park, CebuWilling to work the night...

We are seeking a highly skilled QA Analyst to join our team at GGIS Services. This is a fantastic opportunity for a professional with a strong background in quality assurance to work with us and contribute to our success.Key Responsibilities:Maintain and implement quality assurance processes and procedures.Work closely with the development team to identify...

Job Title: BPO Quality Assurance ManagerAt TASQ Staffing Solutions, we are seeking a highly skilled BPO Quality Assurance Manager to join our team. As a key member of our quality assurance team, you will be responsible for ensuring the highest level of quality in our business processes.Key Responsibilities:Manage a team of 15-20 quality analysts to ensure...

Job Title: BPO Quality AnalystAt Tasq Staffing Solutions, we are seeking a highly skilled BPO Quality Analyst to join our team.Key Responsibilities:Handle healthcare accounts with a strong focus on quality and customer satisfaction.Utilize QA or TL experience to drive quality improvements and ensure compliance.Collaborate with team members to achieve shared...

Minimum Requirements: - QA managerial experience of atleast 3 years (not just a team leader) - Client or stakeholder exposure - People Management Offers competitive salary and HMO DAY 1 with free dependents

Minimum Requirements: - QA managerial experience of atleast 3 years (not just a team leader) - Client or stakeholder exposure - People Management Offers competitive salary and HMO DAY 1 with free dependents

Minimum Requirements: - QA managerial experience of atleast 3 years (not just a team leader)- Client or stakeholder exposure - People ManagementOffers competitive salary and HMO DAY 1 with free dependents

Requirements for Success:At Tasq Staffing Solutions, we are seeking a skilled BPO Operations Specialist to join our team. Key responsibilities include handling healthcare accounts, ensuring high-quality service delivery, and maintaining strong relationships with clients.As a successful candidate, you will have 2-4 years of experience in handling healthcare...

We are seeking a highly skilled Senior QA Engineer to join our team at GGIS Services.With a minimum of 2 years of experience in quality assurance, preferably within the BPO industry, this individual will be responsible for ensuring the highest quality standards in software development.Main Responsibilities:Conduct thorough testing and quality assurance on...

The QA monitors agent performance, provides feedback to ensure quality, customer satisfaction, and compliance, and generates reports to track progress and identify trends. They also maintain evaluation files, attend meetings and calibration sessions, and communicate with stakeholders to ensure consistency and accuracy in evaluation and reporting...

Location: Eton Centris, QC (ONSITE)Shift Schedule: Shifting schedulesQualifications:Bachelor's Degree holder2-4 years’ experience in ITSD Quality Assurance role in the BPO settingStrong client/stakeholder management experienceFamiliarity with customer service software and quality assurance monitoring toolsStrong background with QA methodologiesExperienced...